Kodak comes back with two new All-in-One printers in the form of the ESP 7 and ESP 9. The ESP 7 printer features a large 3 inch LCD display, USB and memory card slots for easy image preview, and can connect to the computers/ laptops via Wi-Fi or Ethernet. Meanwhile, the ESP 9 offers fax capability, an auto-document feeder, and an integrated duplexer. It has a 10 inch one-touch control panel that makes printing, copying, scanning and faxing easy. The Kodak ESP 7 and ESP 9 are currently available for $199.99 and $299.99, respectively. [FarEastGizmos]
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Just a quick comment about the “NEW ESP-7″. The first one I received worked the first day and broke the second day. Something about the paper jam error message. There was no paper jam. Sent it back when I received the new one. The new one broke as well. Keep getting a Print error code 6202. Now I’m being told (by Kodak) I will have to send this one back. Third times a charm right?
I have the same proble. Waited for over 2 hours on hold for tech help. So much for the inexpensive print cartidge!
ESP-7, new printer. Took over an hour to install software, ecery time I checked website to update, it automatically downloaded the full software.
Scanner wouldn’t scan and still doesn’t, just sits ther etellig=ng me its scanning.
Did have good service on direct chat with Kodak but had to rease main program ( 10 mins) then download another “rease program” as uninstall leaves tidbits behind.
Then printing the colours were perfect on plain white paper but very unbalanced on Kodak premium paper. Was told to download latest firmware.
The computer first said the usb cable was not connected, printer not found
then when the firmware strted to load it halted halfway through but the printer said, “Do not turn off until firmware loaded”. It refused to budge and won’t load – the firmware is corrupted. Can this be erased and firmware laoded again?
This run around is crazy its like this product was designed in a pipe dream. The printer prints well and photo prints are fairly good but a company like Kodak. Get serious. This is going back for a refund if I can ‘ resolve the problems without paying a huge shipping charge
Paper tray is very limited, and you will find yourself adding paper everday. The Ink is used up pretty fast, exptect to use at lease one black per week. I used up the year supply I bought with my printer is less than 3 months. My HP ink lasted much longer. I’m now spending more money in ink than my old HP.
I’m experancing the same problems with the down loads stating the usb cable not connected
now tonight 4/2/09 I have the paper jam problem and I can’t find any paper jam and also error 6202 as well.
I also felt that I didn’t get near as many document printed as I did with my HP
still waiting for kodak online chat
Further to my earlier posting. I have rectified all my problems although the scanning function is quite slow , it wil scan several photos at once and permit different file names for each. Quality is really quite good.
My earlier problems were rectified when I got the software properly downloaded It is time consuming and should be much easier. Service on line chat were very helpful but the direct talk 1-800 number produced the best results. I needed a new print head and hope these don’t clog up easily due to lack of use as they are $70 each. Mine was under warranty and delivered the next day which is remarkable..
I am getting fine quality prints.scans and copies. The ink does seem to go down rather fast and indicates replcement required when it shows about 1/5 full.
I HAVE USED LEXMARK, DELL, AND ARE CURRENTLY USING A CANON OVER THE LAST SEVERAL MONTHS, I HAVE BEEN DEAD SET ON PURCHASING A KODAK HOWEVER SINCE READING A FEW COMMENTS (NEGATIVE) I AM MORE CONFUSED THAN EVER MY MAIN OBJECTIVE IS INK CARTRIDGES WITH LEXMARK AND CANON , IT HAS BEEN VERY VERY EXPENSIVE YET, I CANT GET MY MIND OFF OF KODAK SOMEBODY HELP ME I’M ON A FIXED INCOME
My experience since Christmas has been that the factory supplied ink cartridges are low in ink quantity. Subesquent cartridges have proven to last much much longer. I have been scanning old pictures and the quality is excellent. I am using it in a wireless network and it performs equally for three computers. I have been scanning at 300dpi and it takes a while compared to my previous Epson printer. I would imagine 600 dpi scans would test your patience.
If you want to sav e on ink- the Kodak ESP series is the way to go. Be prepared to fiddle a bit. Its worth it.
Just opened my ESP 7, and PAPAER JAM!!! They have to send me a new one. This is crazy. I am sure they re taking all these back and ‘refurbishing’ and putting them right back out there.
URGH!!!
*******FIXED******** PAPER JAM ISSUE!!!!!
I finally figured out the paper jam issue in the ESP series. I figured out there is a cleaning cartridge that comes out on the left side of where the printer cartridges are that blocks the path on certain occasions. It is a stupid qwerky issue that kodak has yet to find and repair but it is an easy fix. All you have to do is slide the cartridge holder to the right and if you reach in to the far left side of the print cartridge track that should just easily pop back into place if you push it in.
Please understand this is a very easy fix but is you are unsure of what i mean I do not recommend trying.
I am not responsible if you damage your printer in the process.
Thanks and Good LUCK!
Q.
Re: ESP 7 new printer. How to find in lcd window the choices of connection to computer ?
I am on my 5th replacement printer. I have been on hold with kodak for over an hour (this time) and no I am being told the printer was sent to the wrong address. I am so very disgusted with Kodak and would not recommend this printer to anyone. Received this as a Christmas present( Dec. 2008) and have been able to print out 3 good pictures. Wasted more ink trying to “fix’ the problem as per the techs. Finally got a supervisor who promised me on April 1, 2009 she would have a printer overnighted to her and she would test it before she shipped it out to me. Well on April 7 2009 I received a message on my landline phone from her saying the printer sent to her was not working correctly and she was having another one shipped overnight to her, she would check it and then she would overnight ship it to me. It is April 20, 2009 still no printer and when I called kodak today was told it was shipped to the wrong address. This is insane…..DO NOT BUY THIS PRINTER!!!!!!!!!!!!!!!!!!!!!
CHAD: Have had my ESP 7 since March 7 2009. Today it says paper jam.
Did all the usual steps.
I found “gunk” all along the cartridge track, and a tiny bit of paper 1/16″ sq stuck between the gunk, the cartridge track and the left and right underside of the cartridge case itself. Use a pointed knitting needle to guide a lint free cloth all along the track. All clean, including underside of cartridge case.
Still get PAPER JAM error after long shut down, unplugged.
Appears maybe the cleaning cartridge you mention had not been working.
Have gotten my little hands to the far left of the cartridge track, cannot locate where to “push in”…. any chance you can describe this again? thanx
I have had my Kodak ESP 7 for awhile and I get the paper jam issue every now and then, but now I am getting an error 6202 message and it won’t work at all. Please spare yourself and wait until Kodak gets their act together.
Has anyone tried the firmware updates available on Kodak’s website? I am looking at the ESP 9 and have noticed the firmware on there which I hope will solve the problems.
After only an hour of online research, I called the 800 #. About a 5 min wait. Told the guy in India I my ESP 7 was purchased March 9 2009. Told him I had cleaned it thoroughly, found gunk on the track, cleaned that, was able to easily get all wheels to move, but saw that one of 4 tiny white tabs had broken off (on the back, seen when duplexer is removed). I believe it is lost inside the printer. Based on that, he got the call moving, said a new one was being shipped, I was to return this one, postage prepaid.
It has a 1 yr warrenty. I was still using the intro cartridges that came with the unit!
Not very iimpressed with dullness of color, even tho I bought Kodak paper. I’m printing regular 8.5 x 11 stuff, often knitting patterns. I have a feeling this printer was designed for photographs.
I have to set the paper to the European A4 rather than to “letter” or it automatically makes a 1″ border all along every edge, sometimes cutting off the top of a pdf file.
Glad I bought a 2 yr warrenty for $24.99 at Best Buy.
They really do not have their act together. My HP lasted 6 yrs, but cost of ink was getting crazy, esp for color. Now I’m using a little HP for Black print only and will use the next Kodak for color…
I bought one yesterday & installed everything ok.
Apart from being the noisiest printer i have ever heard.
My problem is printing multiple documents using ms publisher & some accounting software, on my last 2 printers I could select to print as many copies as I needed, on this I have just sat nearly 2 hours printing 40 small documents 1 by 1, if I request more than 1 the printer just spews them out blank!
Live support were totally useless, last night 50 mins and he had only asked me 2 questions I gave up in the end.
Tried again today & he told me he had no knowledge of that problem & couldn`t help!
He finished by asking if there was anything else he could help with, I said you haven`t been any help !
Total crap if I don`t sort this soon then its going back to Comet !
Horrible printer with constant errors. Makes printing impossible, what a waste of money. I am so tired of PRINTER JAM!!! This makes me want to steer clear of anything kodak.
Bought an HP 1520 for my desk and a Brother 685 to replace the multi-functions of the Kodak. Brother is only days old with no problems yet, but it copies and scans well and seems easier to use. It has a full fax feature as well as a speaker phone and other additions over the Kodak that I may or may not use. The HP has already printed twice the pages of the Kodak with cartridges still good at 1.5 the cartridge cost and fits my desk well. It is small enough to carry with me, if needed. AGAIN, so much for the junk Kodak. I paid less for both of these together than for the Kodak. ANYTHING saying Kodak will henceforth make me turn away.
I resolved my paper jam by getting a replacement ESP-7. It installed and set up in no time. I tried printing in color and the resigstration was way off. Replaced the color cartridge and got superb pictures.
The phone line help desk were very prompt and I got my replacement in two days. Ther are some issues with its operation I find frustrating but it does produce quality scans and photos. If your colors are off it may be your color cartridge needs replacing.
Bought this printer b/c of the supposed savings on ink. The cartridges are skimpy – I’ve already replaced both black and color after very little use. Ink goes down much faster than my old HP.
Also, the paper jams all the time! How can I clear it without ripping it and compounding the problem.
I’m not a tekkie but don’t believe one should have to be to use a home printer!
Well, despite all of the comments on here and several reviews I purchased one of the ESP9 printers. The cartridges have been readily available from various stores and the photo paper value packs (which come with a colour cartridge) are a bargain! I have had the odd paperjam but found that generally I have been responsible by being generous with paper in the paper tray or pushing the paper too far into the printer. I have used the cartridges supplied with the printer but purely because I tested every aspect of it – the second ones are lasting… and lasting.. but considering how cheap they are – it would take 3 of these black cartridges to equate to the cost of one HP one.
Photo print quality is superb across the range of Kodak papers, I found the printer very easy to setup and hooked it onto the home wireless network with ease. I would highly recommend these printers and with Kodak’s continued firmware and software updates I am satisfied that any potential bugs are likely to be fixed.
I purchased two ESP-7 printers based on ink cost savings about 40 days ago and have to say at the outset that normal text printing and scanning is OK. These are noisy printers and nothing special for speed considering the price. I have yet to get a good photo print from either printer even with new cartridges and Kodak Premium paper. All photo prints are covered with 1/4″ horizontal bands which are on tone but different in depth of shade. Kodak has replaced the printheads on both with no improvement except an occasional print with fewer or smaller bands which tech support cannot explain. One printer was so bad that it was replaced with an obvious referb. The replacement printer had similar streaks on all photos and regular 8.5×11 paper began jamming so frequently that I reinstalled my old, worn but useable Epson C880 (never had a problem with the print head). Kodak tech support had me upgrade the printer’s firmware and unbelievably the paper jams stopped! However, both printers still will not print acceptable photos. If anyone has been successful returning printers to Kodak, please advise the rest of us. I’m planning to request the return of both…enough is enough.
Note: The savings on ink and the highly touted nonexistent “Lab Quality Prints” cannot offset the wasted time and the loss of confidence I and others have experienced with Kodak printers.
If Kodak is listening, please email us and discuss our options.
my prob;em is the same as (Stephen Guy June 17, 2009 at 2:35 pm). is there a file to downgrade back to the original firmware? the problem im having also is that i bought this 6 months ago, and haven’t had a problem until i upgraded the firmware last month, but didn’t use the printer until today–i even cleaned the head with a soft cloth–tech support couldn’t tell me what was wrong.
i wish i had read all of this before i bought it 6 months ago.
I upgraded the firmware when I received a replacement printer and a couple of times have had to clean the heads( maintenance menu). I find the printhead doesn’t like old paper and the black density is next to nil. Placing fresh paper in it does the job much better. But , hey my old Epson printer calnks away and copies come out perfectly black.
After receiving a replacement printer I’ve had very few problems but I sure don’t want to check for software upgrades. These printers much have shortened Kodak’s learning curve on new technology.
I have a Kodak ESP 7. It drives me crazy. It jams incessantly. It is noisy as hell. Consider yourself lucky if you can print more than one photo before experiencing a jam. As soon as the color cartridge gets low (not empty) expect additional grief. The WiFi connection was sporadic; so I connected it via ethernet. Frequently, my computer still cannot detect the printer. If you haven’t tried connecting with a USB cable, try it. You’ll be encouraged to do a firmware upgrade. The upgrade doesn’t seem to have done me any good. The cartridges do not last very long, but they are comparatively inexpensive. Paper handling is terrible: I’m always trying to insert the optimal number of sheets in order to avoid jams. It does, however, make copies from scans quite well. I suppose that I could call and complain, but as many of the commentators mention you’ll end up with another ESP with similar deficiencies. Kodak needs to get its act together. They encouraged their customers to buy their product with the promise to not rip us off for ink. Now we need somthing that uses the ink effectively by printing consistently well.
Following my June 17 post, Kodak support was notified of the continuing streaked photo problems on my 2 new ESP-7 printers and once again they insisted on sending new printheads for both printers. That’s 3 new printheads for one which includes a replacement (referb) printer and 2 new printheads for the other printer. At $70 per printhead plus shipping and the extended telephone support time, all gratis to date, Kodak must be questioning their wisdom in shortcutting the engineering needed to produce a reliable printer. However, we are the ones paying the price of having made a truly bad purchase decision since most of us cannot simply purchase additional printers until Kodak decides to take these printers back. Please pardon the rant but Kodak should do the right thing or I feel the negative comments on the internet will hurt sales. Cheaper ink plus a seriously flawed printer design does not produce satisfied customers.
Has anyone had any luck getting a refund from Kodak for the ESP 7 POS printer ?
by pushing the cleaning head as noted above i was able to resolve the paper jam issue!!! HURRRRAYYYY!!!!
Chad April 18, 2009 at 2:20 pm
*******FIXED******** PAPER JAM ISSUE!!!!!
I finally figured out the paper jam issue in the ESP series. I figured out there is a cleaning cartridge that comes out on the left side of where the printer cartridges are that blocks the path on certain occasions. It is a stupid qwerky issue that kodak has yet to find and repair but it is an easy fix. All you have to do is slide the cartridge holder to the right and if you reach in to the far left side of the print cartridge track that should just easily pop back into place if you push it in.
Please understand this is a very easy fix but is you are unsure of what i mean I do not recommend trying.
I am not responsible if you damage your printer in the process.
Thanks and Good LUCK!
i have had terrible results fromn the kodak esp 7 . doesn’t want to rint without lines. whats worse i returned it and the second one did the same thing. now i am trying to remove the software. seems like my computer keeps freezing up ….waited 20 minutes and nothing. purchase a hp photosmart printer…i highly recommend this one
My partner and I purchased the “7″ about 3 months ago and have experienced a litany of niggling little issues. Paper jams, sucking ink like a dry camel at a water hole (thank God ink is affordable!) and now streaking colors when printing an 8×10 photo. Some attempts at B&W were ok, just ok. What is with the streaking? New color and B&W cartridges. Would I recommend this, unlikely. Kodak should stick to the photography world and leave the printing to a pro lab…
i bought an esp7 because of the cheap ink, what a mistake, when it works, not very often, it uses the ink up very fast. the print head gets very messy with excess ink and must be cleaned very often, the color is dull and the black is also dull. this printer is a piece of junk. kodak should be ashamed that they put these name on it. i was going too call tec support but after reading others problems with them i can see it would be a waste of time. i hope when i throw it in the trash it doesn’t give the garbage company any problems. i had an hp before this one looks like i will be going back too hp. thanks for wasting my time and money kodak, goodbye forever.
CHAD YOU ARE A STAR… YOU SORTED THE PAPER JAM ISSUE OUT FOR ME ON MY ESP 7 WHICH HAS SAVED ME A LOT OF BOTHER WITH PHONE CALLS AND TAKING THE THING BACK.
THANK YOU.
Chad’s a genius! He has solved those insane paper jam claims where there’s no paper to be found despite the printer’s groaning, “I’m jammed! I’m jammed! Again! I’m JAMMED!” Thank you, Chad. I look forward to your solutions regarding the next round of problems my ESP 7 will have. I wish I had had “ESP” when I bought the darn thing!
New problem with my ESP-7. I have to clean the print head about every second day to get a normal black and white letter printed. Is the ink that volatile?
Also when scanning, it will complete one scan in a very long time, maybe five minutes but when I go to rescan another letter or photo it tells me the printer /scanner is disconnected. More than a little frustrated.
I’m sick to my stomach after reading these comments. Bought an ESP9 from Sam’s Club in November 08. Worked for about a week and completely died. Thought I had picked up a bad unit and returned it to Sam’s for another one. Second one worked for about three months without problem. Now, I can’t a decent printout or photo without color fades, and sometimes the print color is so faded, you can’t read it. I’ve cleaned the printhead, changed cartidges, realigned print nozzle, basically everything that troubleshooting suggested to no avail. Now I’m being instructed to get a new printhead. It’s still under factory warranty, but am I to understand from these posts that the problems will be ongoing?
Purchaed a ESP 7 3 days ago. USB worked. But many calls to Tech Support they could not get wireless working. Had SISD and WEP Key in Printer. Router set to Wireless B and G. My 2 other wireless printers working fine as are wireless PCs. Under Kodak Printer Ports only Printer Port for Kodak is USB. I added a TCP IP Port and assigned it to the Kidak and the wireless worked for 2 days. Then overnight while everything was turned off, the printer including the user manual deleted itself. I reinstalled and uninstalled everything a couple of times. Same results. USB works if cable is plugged in, but wireless printing simply says PC can not find printer, plug in the USB cable. I removed USB Port. Same error message. Am going to try Vista Add A Wireless Printer later. More calls to Kodak, they refused to transfer me to tech supervisor. I wanted to know when the wireless printing is working, what is showing in the Kodak Printer Properties Ports Box. So I can add a port for the wireless printing. Did not try Network Cable Yet, Since the Router is on a different floor from the printer. Thanks for any ideas. No help on Kodaks Web Site.
My ESP 7 keeps showing that I’m out of paper and won’t let me print, I’m not out of paper abd yet it keeps saying I am!!
Does anyone know how to fix this problem?
TIA
Mike:
You might try removing all the paper. Turning off the printer and replacing the paper. Sometimes there seems to be no apparent technical reason why these printers act the way they do. When they work, they are great – the other times they are extremely time consuming and frustrating
WOW it’s cool, good idea are you, l like good job.
Chad your a genius, just got my ESP-7 with paper jam, saw all the comments about sending printers back several times, panic, panic then saw your solution. all sorted and printer working great, Thanks Mate
regards Shaun
Changed the cartrages on my esp 7 and now it says that I have to change the ink cartrages…Arrgh! they are brand new..
??????
Chad’s Post of April 18, 2009 is correct way to fix it. If you look to the far left corner of the print track, there is a little black square that comes loose, if you push it down far enough it will “lock” into place. It definitely cleared the paper jam error and got me back up and running. Chad, you are a genius!!
I can’t install my printer. I tried with the disc about 6 times and about 6 times from the kodak web site any suggestions??? I tried everything I could think of. I made sure it was all uninstalled before trying to re install. I even turned all services but microsoft to try it. I turned off my fire wall and anti virus.. nothing seems to work… HELP!!!!!
Oh yeah and by the way I tried their tech support too LOLOLOLOLO!!!
I was so impressed AT FIRST when I saw the quality of the photos (4×6) that the ESP7 gave me even though I felt the ink cartridges did empty quite quickly compared to my HP. I have printed about a dozen, maybe less. Now the photos come out mostly pink-ish tones. Replaced both black and color cartridges even though they weren’t altogether empty at the time, did all the realignment stuff and cleaning the heads, etc. etc. etc. etc. and although it will give me copies and will print fairly well most documents (black ink could be darker), nothing I do tweaks out the issue of the color quality of the photos…..and yes, I’m using Kodak paper. I THOUGHT I had read enough reviews on this and balanced out the good vs the not-so-good and THOUGHT the cost of the ink was definitely worth getting one. Now I wish I had just spent the money on more ink for my HP. Heck, I hated Epson printers for so long that I switched to HP and now I think I’d rather have an Epson than this good-for-little-or-nothing Kodak. I’m with the person who said Kodak should stick with cameras. Now I’m not so sure I’d even buy a camera with that name on it. I might have to put this almost-new printer in the free box of my next yard sale with a disclaimer on it. Either that or move right after the yard sale and leave no forwarding address for the benefit of the person who would take it home and think they were getting a steal-of-a-deal by getting an almost new printer free. **sigh** I was sooooooo excited about the photo quality and showed everyone and bragged it up. Sure hope nobody took my advice.
I was told to upgrade the firmware and after running for 24 hours figured it was never going to do anything more (and I had to take the MBP) so I cancelled it and am now left with a bricked ESP7. Before I torture myself with Kodak tech support (“Try restarting it”), does anyone know how to revive a firmware dead EDP7? Hold down the OK and Menu buttons while reciting the Lord’s Prayer backwards? Drop it from the 3rd floor?
Thanks
@vdubreeze – are you using a Mac or a PC?
Here we are at the end of September and still no resolution on my two ESP 7 Kodak printers inability to print even remotely acceptable prints. I am the proud owner of a growing pile of printheads which seems to be the only solution tech support has to offer other than firmware upgrades. I think the effort is intended to wear us down and it’s working. After many cartridge replacements I’ve come to the conclusion that the printers are functional as basic text printers and scanner/copiers. I could have purchased better printers for these functions as far less cost. These printers are noisy, slow (unless in the extremely noisy draft mode), subject to paper jams if too much or too little paper is in the tray and poorly designed in many ways. The bottom line is “this printer is never to be recommended to anyone”. Other than tech service I have been unsuccessful in contacting anyone with Kodak who can help with the problems we’ve all listed here. My next printer purchase will be anything but Kodak.
Thanks to all
A few weeks ago a lightning strike at my house destroyed the ethernet connection on the esp7. I’m relieved that the house didn’t start on fire, but I’m even happier that I’m one step closer to throwing this printer in the trash.
I bought a ESP7 for my wife in June and we really loved it at first. It printed beautiful 4x6s, it was wireless and it came with a free wireless router. We had to replace it within the first week, I think it was the print head. My wife had tried the chat tech, the tech said “Hi”, she asked her question and the tech never responded. It jams way too often, printing anything has now become a time my wife dreads. To anyone thinking that they want to buy this printer. PLEASE PLEASE DON’T BUY. It is not worth the trouble. But at least I got a free DLink router out of the deal.
Well, I also would not recommend this printer to anyone. My printer stopped printing in black. I bought a new cartridge and it printed 2 pages in black and then the black was gone again. I called Kodak and they sent me a a new print head. The new printhead seemed to work fine, but now I get the paper jam issue. It won’t clear no matter what I do. I Call Kodak again, this time they say they will send me a replacement. I wait a week for the printer to get here. I am excited when it arrives. I take it out of the box and it is not in nearly as good shape as the one I will be sending back, but I can deal with that if it works. I plug it in and it is not commiunicating with the computer. I end up having to uninstall and reinstall the software, firmware. OK now the printer is communicating and all is well…………..not so fast. I print a test page and the printing is really awful. Half the text is missing. So I try again and it says the top tray is jammed. I haven’t even used the top tray. I pull in out and back in now that message stops and I get an error message. After turning off and back on many times, and getting numerous error messages, I realize this printer is not going to work. I call Kodak again and they ask me to turn the printer off and wait 30 seconds and turn it back on. I told her that I have done this numerous times, but I will humor her and do it one more time. Still shows the same error.
Now they promise me that they will overnight me a brand new printer. I am writting this as I sit here waiting for the printer to arrive. I would like to be able to say I am excited to get a new one, but, I am not that excited about it. I only hope that it works for awhile. I will definately be investing in a new printer if this on fails. If I hadn’t paid so much for it I would just throw it on the trash !!!!!!!
I wish I had read these postings prior to purchasing my ESP 9 eariler this year. I have been plauged with the imfamous “Paper Jam” that thanks to Chad’s posting I was able to get past. I still have software issues and my computer / network does not recognize the printer more times than it does know that it is there. I completely wore out a Lexmark Z-51 and never had any issues with it until the very end, hence why I replaced it. I purchased the Kodak on the notion of saving money on ink but my sanity is worth more. I don’t have the time or the patience for unreliable crap. Based on the above postings I am not going to waste my time with calling Kodak and requesting another printer. No, this one is going in the electronics scrap heap and will be written off as a lesson learned. There is no such thing as a high quality all in one machine with inexpensive ink…
I am extremely disappointed with this machine and highly recommend anyone considering purchasing one to stop considering it and purchase a machine with a proven track record of realibility like HP, Lexmark, or a host of others.
Seems as if one problem is solved and another appears. My ESP-7
(replacement one) has been working for the past month. Tonight I went to print an email and got it in three parts on photographic paper 4×6 when I had expressly selected plain paper and 8.5×11. I thought “Apply” meant the selected parameters were stored until changed.
I think most prople would relegate this to the junk box if they hadn’t paid so much for it. There sure are terrific ink savings which is one reason I bought it but I guess you can ripped one way or the other. What was that P.T.Barnum said …?
Chad’s fix works!
Kenny Reed September 17, 2009 at 4:01 pm
Chad’s Post of April 18, 2009 is correct way to fix it. If you look to the far left corner of the print track, there is a little black square that comes loose, if you push it down far enough it will “lock” into place. It definitely cleared the paper jam error and got me back up and running. Chad, you are a genius!!
This is accurate. For anyone having the problem locating this, allow me to elaborate. The print head tray is on a track. Make sure the print head tray is all the way to the right. With those on the right, follow the track all the way to the left side of the printer. You will see a black square with a clip sticking out of it. The black square has a sponge on it for the head cleaning. This object must be pushed back into place. You will hear it click. This should solve the issue.
I’m so disappointed with this printer. I should have had my head examined when I bought it. I had a nasty feeling it was going to be the worst purchase I’ve ever made and sure enough it has been.
Let me put the record straight the esp 7 all in one printer is the best printer i have ever had the pleaure of using ,in two days i have printed 500 or more perfect pages ,at least 50 6×4 prints all that good that you would have thought they had been done by a pro , i have put photos on A4 sized photo paper and been amazed at the quality ,i have left the printer on its own with 100 pages to print for a manual ,come back a short while latter ,and it has compleated the task perfectly,the wifi is faultless ,not one jam in sight ,,i cant find one thing it cant do to perfection , i find it hard to believe all the bad comments ,and no i dont work for kodak,i put all the updates in and firmware ,and ran the configuration and maintance tests or set ups ,and wow outstanding brilliant perfect ,beautiful work horse i have ever seen ,i am going to buy another ,this is a totaly honest comment ,all i ask is before you complain about this beauty,make sure the faults are not down to human erorr,very best wishes Brian
Cheers Brian but, I`m sure your day will come……soon !
Hi Ricky B , love the comment,and sorry i did not mean to gloat,i must be lucky,but i have just started another 140 page print out with duplex and she is off to a sprint ,the ink situation after 500 pages is above 50% left ,plus this is another 140 pages ,i have quite a lot of A4 photos i want to do and will do them in a short while ,i took a load of pics in to work today and my friends were amazed at the outstanding quality,it leaves my old canon standing ,i hope everyone above on this page can quickly get sorted,because this is too good to miss,if you are in the stoke on trent area,you are welcome to see this baby move ,and good she is ,,i cover her up at night ,so no dust can get on her,and Ricky B my day may come ,lol and if it does i will let you know ,and if it does not ,i will be sure to let you know lol ,take a bow to the king of printers , the esp 7 all in one ,long live kodak, best wishes Brian
There’s no possible way you can get 500 pages from an ESP 7 cartridge. You can fool some of the people some of the time but not all of us. I don’t buy it at all.
Then i think you should come and have a look Ralph ,you are welcome ,but i promise you i had 250 pages of duplex,which gave me 500 sides ,granted not all the sides were crammed full of print ,and some of the pages came from the color cartridge ,but that still is what i got , and i stand by what i say ,im sorry you have had the problems,you have had ,but i fool you not ,this printer is outstanding ,i set it up exactly as kodak said, i have read the reports of ink not lasting ,again i am sorry ,but this for me is not the case ,and believe me if there were a problem i would be the first to complain, best wishes Brian
Heres a little more to the esp 7 story ,i actualy had a canon printer which started to let me down ,so i went out and bought the esp 3 all in one printer ,only because my brother had the esp 5 all in one printer,which he swore bye,and convinced me it was awesome,so off i went and returned with the esp 3,and my brother was right ,it was outstanding ,brilliant on ink ,and more than i had hoped for ,but after a while i realised i had made a mistake,because it was that good,i wanted another one,and as my brother had the esp 5 i thought i would go one better and buy the esp 7 and i did ,and again outstanding ,was the only word to describe this beautiful printer , funny because i am sure my brother is going to buy the esp 9 now, again i am sorry for any problems the above have had ,but my brother and myself have had outstanding results, and this is my honest opinion ,and again anyone in my location can take a look, best wishes Brian
CHAD, you just solved my paper jam problem – You should get an award from Kodak for saving them, and their customers, so much time and expense…. Best regards – Patrice
I tried to download the new Kodak software for the ESP -7 and in fact tried it three times with the result it wiped out my current software and said the software download was unsuccessful. So that clinches it. Its going to be replaced. I wasted three hours doing this.
Wow,
So many negative reviews!
Personally, I downloaded the latest software for XP Pro (SP3) from Kodak’s web site.
The software installed new drivers and a firmware update to the printer.
I have printed out 3x colour photos that I think are excellent quality. I used to work in reprographics as a person that had to scan high quality images from slide transparencies and photographs. I think that this printer produces beautiful quality when matched with the correct paper.
Printing on standard 90gsm paper is not that bad either, for example, the “A Charming Font” is a font that’s tiny at 12 point, yet perfectly legible when printed.
Printing out a ~50 page PDF with lots of screen shots seemed to use up the ink a lot, but no more so than the HP 990cxi I had before.
I purchased a new printer because I don’t think that a couple of inkjet cartridges should cost me over £75!
I think that the majority of the post on this site have come from stooges operated by other manufactures that are upset that someone else has broken their ability to charge more than the worth of gold for the same amount of ink.
Brian:
I wish you well with your ESP-7. My computer now won’t talk to me although it will copy and scan manually.
I would be curious if anyone has been able to download the software update. Be aware that it almost wipes out the current version loaded. I say almost because at the end of the 280mB download it gives an error message and going to the Kodak website says some program remnants failed to erase and to “reload the program”. Many that is disappointing in a printer (replacement ) not 9 months old.
Hi Ralph i cant understand whats happening with your printer ,if you read what shadders wrote above ,you must see that both of us have had brilliant results and outstanding performance,i too updated from kodaks web site and had no such problem ,i hate to see folk having problems,but i stand by what i said about this printer,and have used nothing better ,i see shadders also wrote ,I think that the majority of the post on this site have come from stooges operated by other manufactures that are upset that someone else has broken their ability to charge more than the worth of gold for the same amount of ink,and i am begining to wonder,as mine and my brothers esp 9 are still going strong ,i wish i could help you out but i would not know where to start with your problems ,best wishes Brian
Ralph & Brian
I suspect you`re the same person & probably do work for Kodak.
Why would any of these people be bothered to post unless they had a genuine reason to vent their disapointment about an expensive piece of junk!
Either way you both talk crap & I`m no stooge & i`m sure the rest aren`t either!
Hey Ricky B i can assure you we are not the same person ,and i write to give a honest opinion of what i thought of the esp 7 all in one printer ,you may not agree with what i say ,you seem to get upset when i state the facts ,but i tell it as it is ,mine is brilliant ,and has worked without problem from day one ,what i do find strange is Ralph and i have compleatly different opinions of this printer ,so which one of us is talking crap? ,best wishes Brian
Apologies to Ralph, It should have read Shadders & Brian.
Over the years I’ve had at least 6 different printers. The Kodak ESP 9 is without a doubt the worst printer I’ve ever owned. The cartridges don’t last and the pictures come out green. This printer wouldn’t be worth having even if it were given free with the purchase of a new computer…that’s probably why the computer company’s don’t offer them…this will be the last time I purchase anything from the Kodak company.
update on esp 7and esp 9 all in one , wow Bob L another one ,that does not work ?,may be me and my Brother are the only ones in the whole world who have a esp 7 and a esp 9 that actualy work ,i have done loads and loads of printing,and scanning ,and my photos are outstanding ,the printing is perfectly clear ,the ink has hardly moved and i have printed A4 photos ,the colours are beautiful,infact you could do all your wedding photos on this baby ,,also i have just stocked up with kodak photo paper 60 sheets of 6×4 inch £2.99 20 sheets of best photo paper £2.99 and the beat goes on ,any one out there who thinks i work for kodak are welcome to come and have a look at this baby in action ,poetry in motion ,every egg a bird,best wishes Brian
I just upgraded one of my computers to windows 7 and was unable to print to the ESP 7. Once again I had to troubleshoot without much help from Kodak. They don’t list any windows 7 compatible software for their printers. However, I found a forum where others were having similar problems with their printers, and discovered that the Vista software available on the Kodak website solved the problem. I have a new printer (still in the box) ready to be set up. It isn’t a Kodak. I’m just waiting for my Kodak ink to run out.
wow and yet another ,i also upgraded to windows 7 and i was using the printer within 10 mins of installing it ,my opinion has not changed ,this printer is brilliant ,but windows 7 is crap ,infact i ought to buy all the printers that dont work ,and sell them again in working order,i would make a fortune,and have nothing to do best wishes Brian
One important note about the ink use, which is quite dumb because it’s the reason for the bad press about how much it uses, I believe: the cartridges the ESPs ship with are called “introductory” cartridges, and don’t hold as much ink as regular refill cartridges. I can vouch that the first set didn’t last long but subsequent ones last much longer than any consumer all in one Epson or Canon I’ve had by far.
OTOH, the paper jams and mediocre scan quality are real issues. My first one failed a firmware update (OSX) which left it bricked, and the replacement gives the dreaded “Rear Access Door Open” no matter what so I’m no fan : ) : (
Kodak is about to get another one swapped back. Anyone successfully cured this false error?
Hi its me again ,hi vdubreeze after reading all the problems folk are having,the only thing i can see that makes a difference between mine being brilliant and yours not so hot ,is i updated and installed the software with no problems ,this was 4 weeks ago,and i have printed,scanned and done loads of photos ,and the qaulity was outstanding ,not just good,but excellent ,and it would not be possible to find fault with what the esp 7 has produced ,i have tested it against my friends canon ,and asked people to pick the best photos ,the esp 7 was light years ahead ,there was no contest ,and i think canon are very good ,i may never buy anything again that has been such value for money ,best wishes Brian
I had a problem when updating the firmware on my esp 7 all in one, halfway through the update the window just closed, and the printer was left without being fully updated, the printer has been saying that is updating and telling me to not discounnect the cable?? Is there anyway to restart the firmware update?
Hi Nick which o/s are you using ,i would be of help to see what the folk with problems are using,as mine is still brilliant ,and no problems at all,which is the same for my brother ,who has a esp 9 and says it is awesome,best wishes Brian
Good job Bret that worked
bret July 4, 2009 at 3:44 pm
by pushing the cleaning head as noted above i was able to resolve the paper jam issue!!! HURRRRAYYYY!!!!
Chad April 18, 2009 at 2:20 pm
*******FIXED******** PAPER JAM ISSUE!!!!!
I finally figured out the paper jam issue in the ESP series. I figured out there is a cleaning cartridge that comes out on the left side of where the printer cartridges are that blocks the path on certain occasions. It is a stupid qwerky issue that kodak has yet to find and repair but it is an easy fix. All you have to do is slide the cartridge holder to the right and if you reach in to the far left side of the print cartridge track that should just easily pop back into place if you push it in.
Please understand this is a very easy fix but is you are unsure of what i mean I do not recommend trying.
I am not responsible if you damage your printer in the process.
Thanks and Good LUCK!
Print head knackered again !
Another on its way, this will be my third since i bought the damn thing in May !
Chad’s fix works – just to clarify a bit further – if you see the cleaning pad, don’t spend 2 hours trying to push it DOWN, just slide it back (towards the rear of the printer) and it will work fine! This was on my ESP-9 which I have been very happy with – until now!
Chad April 18, 2009 at 2:20 pm
*******FIXED******** PAPER JAM ISSUE!!!!!
I finally figured out the paper jam issue in the ESP series. I figured out there is a cleaning cartridge that comes out on the left side of where the printer cartridges are that blocks the path on certain occasions. It is a stupid qwerky issue that kodak has yet to find and repair but it is an easy fix. All you have to do is slide the cartridge holder to the right and if you reach in to the far left side of the print cartridge track that should just easily pop back into place if you push it in.
Please understand this is a very easy fix but is you are unsure of what i mean I do not recommend trying.
I solved all the foregoing problems with my ESP-7 after one year of frustration at downloading updates ( extremely slow), paper jams, print head replacement , mcahine replacement , ad nauseam.
I dumped my printer and bought one that works. I would have thought better of Kodak from their reputation.
HI Brian,
sorry for delay in repsonse, all the emails notifications got pushed to my spam folder!!
I have since managed to resolve the issue by…..wait for it……switching it off and on again, i did have to leave it over night before it would do this so not sure what happened, but all resolved now.
It was windows XP by the way.
Thank you for reply.
Nick
Hi Nick i am so pleased you have sorted your problem out , was just interested if there was some thing in common causing this problem ,but alls ok ,take care my friend .best wishes Brian
Hi everyone just a short update on my esp 7 all in one printer ,it still remains the best printer i have ever bought, maybe i have been lucky ,but it really is superb, brilliant photos , excellent scanner ,the wireless part is faultless ,i have never in my life covered my printers up ,but this one is covered every night and day if i dont use it ,thats how good it is ,i treat it like a lady ,its that good ,i hope any problems you have had with yours are quickly sorted ,ps the ink situation is amazing, cheap and i have not replaced mine yet,increadable ,very best wishes Brian
Brian,
It`s quite obvious you either work for or sell kodak printers, why else would you waste your time telling us how good it is.
I too have had no issues with my Kodak printer, I’ve gotta say unlike Brian – I don’t cover mine up, nor treat it like a lady! Treat ‘em mean – keep ‘em keen!
I also get exceptional quality photographs from it along with faultless scanning etc.
However, I won’t be posting every other day to tell you all about it.
I couldn’t agree more with Ricky. I knew that guy was waffling us because theree’s no way that printer could print 500 sheets and still have half a cartridge left.
I solved my year long frustration and dumped the ESP-7 and bought a different brand. Kodak were well intentioned when they introduced the ESP series; unfortunately, what happened is a result of outsourcing. The standards in the Far East for many consumer items are way below what I would expect in North America. Some day the manufacturers will get their act together and make such products here. Maybe get Brian on the design or marketing team.
Thats a good idea Ralph,lol desigh or marketing team ,and as for waffling ,i will say again this is one hell of a printer ,,and Kevin i have been on here a lot ,but i would not like anyone thinking we are talking about a very bad printer , because this is far from the truth ,i stated that the ink usage was increadable ,and indeed it is ,and i have printed many many things ,and she still keeps right on going ,now you may not agree with what i say ,and you have a right to your own opinion, but the proof is in the pudding,and anyone is welcome to see this beautiful machine in action ,thats a invitation,thats how utterly brilliant i think the esp 7 is ,my very best wishes Brian
Brian; I have also been here ALOT – my initial post was back in April and have read all the posts since, however, I do not think that spamming the thread with posts about how good something is will change the fact that people are reporting issues with the printer. Issues that, for them at least, are not being resolved.
I have the ESP9 and I am very happy with it, it prints wonderfully and scans wonderfully and does what I would expect of a printer BUT having two people with success stories does not detract from those having problems.
The reported problems should be resolved by Kodak – for the benefit of everyone: a) to resolve those issues that people are experiencing b) to improve an already good product like you and myself have but until they are resolved this thread is going to constantly receive new posts from unsatisfied owners and until that happens – the postive posts are going to be out numbered by the negative posts! partciularly as the positive posts are made by a single person whereas the negatives are being made by many different people….
Hi Kevin you are quite right , firstly let me say i have nothing to do with Kodak ,apart from buying the esp 7, and as for the many replys i have made ,they are only to update the progress of the printer and indeed if it had gone wrong i would have been on here and held my hand up ,and said so ,also i was hoping there would be a connection with so many people having problems ,to why this was happening , i dont concider writing here as a waste of time ,my brother has the esp 9 and his is brilliant,no problems at all ,his girlfriend has one of the lesser esp printers ,there again no problems , the Argos folk all commented on this machine and they speak highly of it ,but you are right i cant keep commenting on the esp printers ,time will tell ,nice talking with you very best wishes Brian
Hi Brian, thanks for letting me know that your Kodak Inkjet printers are working for you, lots of our customers agree with you as well. If anyone has problems with their Kodak Inkjet printers please go to http://www.kodak.com/go/support for answers to many of your questions! Thx
I have had all the fun of everyone with the paper jam, my new issue is trying to print and nothing shows up on the paper, tried everything.
When it runs a test page it prints, then I try to print a doc and nothing. I get a very very faint print. This is the second time I have had this issue. In the last 2 weeks I have gone through 2 black and 1 color cartridge.
ANY IDEA ON HOW TO FIX?
Theresa
It`s all the symptons of a faulty print head.
I also went down the same route, replacing ink that was only half full etc.
The test page appears to print ok but, it will be missing some colours or black, hence documents won`t print.
You need to call Kodak or if you have the patience log on to their web site for live tech support, where you will probably get very frustrated running through their tests but, they will log the fault & give you a phone number to call & request a new print head, this is free because they are guaranteed for the life of the printer ( I wonder why ! )
They are also easy to fit but, very annoying & frustrating having the problem & waiting 5 days for a new one.
I should know I have had 2 new ones in 7 months.
Let us know how you get on, good luck !
Ricky
Had to jump through all the hoops, tried to tell me if I bought another color cartridge I would be able to print. I tried to tell him that I have tried everything under the sun and it has nothing to do with the cartridge. Still on hold, they are going to send me a new print head. I will let you know what the outcome is. I never had this problem with my 100 dollar printer i had before, thats what I get for trying to save money on ink. My other printer lasted 4 years, not a problem, of course I could not print color pictures either.
hi
ive just unpacked my esp7 and tried to power it up
the on off button has no effect i cant get the ok button to accept the language and no menue at all
worst of all i just put my old printer in the bin
wish id read all of the comments before buying it
I wish I had looked up “ESP 9 Problems” BEFORE I bought the printer yesterday. Print head does not print anything. Kodak is sending a new one in “3-5 business days”. I should have bought the HP like the clerk at Best Buy said [but the Kodak was on SALE.......): ]. The cheap Lexmark 3200 that I’ve used for close to 10 years was/is still working fine. It looks like I’m headed for pure printing hell.
Three cheers for Scott for remedying the paper jam problem on eht ESP-7. At first I could not find the “little black box” but other people commented and it finally became clear to me that pushing the box “back” means push the box to “the back of the printer”, not to the end of the printer cartridge track. The black box has a sponge on top of it and has a spring underneath it. You will get your fingers inky when you touch it. But oh yeah, this resets the paper jam C!
I’d also like to take a moment to praise the Kodak ESP-7. The cartridges last a LONG time and for the first time in years of owning ink-jet style printers, we can print photographs to our heart’s content. I don’t know anyone else that owns one, but I always tell people I love ours.
Amen praise at last for this outstanding printer ,best on the market by miles , Brian
If you have gotten all the way to my comment, you truly have a strong stomach. I too was impressed at first but with 2 weeks I happened upon the print head issue. Kodak was quick with a replacement but this uncovered a poor choice in firmware architecture. It turns out that the all-in-one should be all- or-none. When the replace ink cartridge pops up all functions stop. They are really proud of their cartridge business ans opted to hold the Owner of the printer hostage until new ink is installed. I my case the replace ink showed up after as few as 10 black and white test only sheets.
We are now on month 5 without a functioning printer but I have the personal promise of a very polite person in their tech center that all my problems will be solved once I receive the balance of the refurbished ESP 7.
Flee…flee…flee…do not fall into the Kodak printer abyss. Next time I will stick with HP…20+ years of service and never an issue.
Wow another bad one ? all i can say is me amd my family must have been blessed between us we have three printers ranging from the esp 5 up to the esp 9 ,and each is used like a work horse ,this is 4months down the road ,and still perfect, it updates and installs in less than 7 mins ,the ink situation is excellent ,and if it broke today i would buy another straight away ,on the other hand i am sorry folk are having trouble installing this beautiful printer ,if i start having problems with it i will comment ,best wishes Brian
ESP 7 is a pain in the butt. Run firmware updater under XP and it gets half way through and says “I’m closing now” and quits. Printer is still waiting for upgrade. Have been luck by pulling power cord and restarting.
Wireless refuses to work. Printer sees network but networtknot see printer.
Lots of lines in the blacks on printing. I’ll try to get a new print head but it may not work after seeing these posts. It has been a terrible waste of time and a great disappointment for the Kodak brand name.
This is the result of globalization and outsourceing. another result of the Free Market. Free to abuse the consumer that is.
I have read these comments and whew!!! I have two of these printers. The esp9 at my office and the esp 7 at home. I have replaced the printhead once and do apprximately 2500 pages per month. This is and are the best printers I have ever owned and would highly recommend them to anyone. Looking at many of the comments I feel that some are coming from the same persons or groups. These printers have one awards from the internatiional electronic consumers council and qualityLogic.com for being the best, low cost, and efficient inkjets on the market. Well, you have my comments for what they are worth.
WOW ,THANKYOU Nancy ,now i could not have put it better ,the esp printers are the best in the world,i also think that Looking at many of the comments I feel that some are coming from the same persons or groups.lets give this beautiful printer a chance ,after all for many of us it is outstanding, i am also sure there are a few who have had problems,but ther are many who have not ,and it can only get better ,very best wishes Brian
I think there`s only one type of group here.
Pathetic loser.
i bought my ESP7 back in March of 2008. I have spent more time on the phone with a kodak representative than I should have. After replacing the printer hear several times because the fax part would not work they finally sent me another printer. The thing is they never even told me there were sending me another one. I just showed up the other day. Good thing I was home or the UPS driver may have left it sitting on the porch. So far the new one is working fine. I havent sent the old one back yet I am waiting to try it out for a few days before I box it up and send the old one back.
I purchased my ESP 7 in April ’08. I have had a few issues, but until recently nothing major. Last week as I was printing multiple copies of the same picture, I received the dreaded ‘paper jam’ error msg. Much like everyone else, there was no paper jam in the printer, I pulled all my paper out, turned it upside down and even looked in the back where the duplexer is located.
I am happy to report that due to the posts regarding the cleaning cartridge, I was able to fix my printer. I located the cartridge, pressed it down to hear the click and then pushed it towards the back of the printer.
MUCH THANKS AND APPRECIATION TO:
Chad April 18, 2009 at 2:20 pm (for the fix)
Kenny Reed September 17, 2009 at 4:01 pm &
Russ November 11, 2009 at 5:29 am (for elaborating on the fix)
I also took the time to clean out other areas around the printhead and the track.
NOTE: I don’t get tons of prints or documents from 1 set of cartridges as advertised. None the less, overall I do like my printer.
Good Luck to everyone else still searching for a solution
I would never buy a Kodak again. I’ve hardly used it and it says I need to replace cartridges. It won’t let you go ahead and print anyway. With the Lexmark I had I was able to decide when the copies weren’t good enough. Lexmark cartridges were more expensive, but I was able to print for a long time. This Kodak is noisy and slow. Looks good though.
Seems to me to be that Kodak’s inability to make a good printer is cause for a class action law suit. My wife likes to print pictures and the prospect of a low cost print solution attracted her business. She bought a ESP-5 and it ceased to print balck. When we tried to get help we got nada, She then went out and bought a ESP-7 and the same thing happened. They sent another print head and that did not fix it. She will never buy another Kodak product now.
BIGGIST PIECE OF CHIT EVER. wasted days not hrs. trying to fix more than 5 seperate issues: multi prints, Jams,replace ink cart. even though they’re new. dried up printer head, replace printer heads, program issues. the list goes on. Won’t buy any thing Kodak again, unless they refund my $200.00. Ink never lasted like they claimed it would either.
My color cartidge is out, I have a new black cartrdge . I cannot print in black and white even though the black cartridge is new and worked fine until the color cartridge was out. WHY CAN’T I PRINT IN BLACK AND WHITE?
Thanks
Bill Mack
Greendale Wki
Might be the settings, try changing the color to black in properties.
Not sure of any other options if that doesn’t work.
That doesn`t work John.
I had the same problem as Bill, the printers are stubborn, if it wants a cartridge regardless of which, it won`t let you do anything until it gets one!
Hi well i have had my esp7 for quite a while now,and still it remains the best printer i have ever used ,i have replaced the ink but only because i could not possibly beleave there was any left ,i have done so many photos and done a huge amount of printing ,in my opinion the esp7 just cant be beat for the pro results it turns out ,this is not just my printer my Brother uses his for work and is in constant use for the hospital work work he does ,like wise his girlfriend has one that is in full use at the Doctors surgery,giving outstanding performance all round ,maybe we have been lucky but three out of three people who i know actualy use them day in and day out ,and are more than happy with the performance of the Kodak printers, i would certainly buy another as this baby is the only printer i have ever been able to afford the ink for ,nice one Kodak,best wishes Brian
I have to agree that many of these negative comments are comming form the same group of people. The number of Kodak printer sales doubled this year from last and there are several people in my family who use the printers in the home and office arenas. None and may I repeat none have found the multitude of poroblems that these people are reporting. I feel that any intelligent person can read between the lines and see that many of these complaints are “staged”. I am a businees consultant and financial planner and have excellent results from my units. They are the best and most reliable printers I have ever used.
Well Sammy… I’m here cause i’m havin the same issues that EVERYBODY else has. No “staging” here !!! I do simple printing , nothing to big or demanding. I bought this almost a year ago and had to call in about a month later for a wireless issue. Now i know, when it doesn’t connect wirelessly…i have to uninstall then reinstall the software…. FUN FUN …. NOT !! Now for the past two months… all kinds of error codes….. I’m glad your works great., Maybeyours is newer and we have the “test” models. All i know is…the tech support sucks azz (if your lucky enought to even get thou) The ink may be cheaper….but goes thou it alot more. I’m a single father of two girls… its hard to just run out and buy another printer, and like another preson on here said… I’ve spent more in ink trying to fix this than i spent printing simple things…… BTW…its a Kodak ESP 7
Ok these are my error codes. feel free to let me know what they ALL are !! Only shows me the last 5 1) 3550, 2) 3502 3) 3602, 4) 3807, 5) 3501 . Thanks for any help…..
Not liking Kodak very much…….
Jeff,
You are having more problems than seems feasible, but that is the nature of your response. I am sorry to hear of your problems. I have used the products for years and have not encountered thr plethora of problrms that you complain of. Why dont you see if they can get a representative to visist youor take it to a regional office to show them. I wish you success. As I said, My printer works great and I would have no problem recommending the product because it is how make my income.
Happy New Year,
Nancy
Hi again after reading yet another bad comment,i feel i have to say that i have no connection with Kodak only having bought this wonderful printer,i have asked my brother and his girlfriend who have a esp 7 and the esp 9 kodak all in one printers if they have a problem would they kindly let me know ,as they have had theres for up to six months ,and will gladly confirm that they have been trouble free and in there jobs involving the hospital and a Doctors surgery the need for a reliable printer is a must,and they are more than happy ,also i would like to point out that there is a huge saving to the NHS ,with the low cost of the ink,which we all after to pay for ,so i would say to all who have bought a kodak printer,there may be a few problems along the way,but this is the way forward,cheaper ink,best wishes Brian
I actually look forward to my emails telling me there is another comment on this board, usually most on here will try to help anyone with a problem maybe through past experience of the same issue.
Yet, anyone with an issue or moan are part of a group, according to Brian, Nancy & now Sammy ! the only ones with no issues !
Brian, says ” i have replaced the ink but only because i could not possibly beleave there was any left ”
Why ?? ( because you talk Bull…. )
Nancy, ” thr plethora of problrms that you complain of. Why dont you see if they can get a representative to visist youor take it to a regional office” (Doh!)
Sammy, Says ” The number of Kodak printer sales doubled this year from last ”
( Now I wouldn`t know or even be the slightest intrested ) unless I sold them !
& “..None and may I repeat none have found the multitude of poroblems that these people are reporting. I feel that any intelligent person can read between the lines and see that many of these complaints are “staged”. I am a businees consultant…. ”
( I thought that was funny, & you are intellegent? god help us! )
Judging by the spelling & ( reading between the lines ) of this `Group` I would say they are one person.
Happy New Year !!
Hi i agree with Nancy Jeff,you are having a lot of problems im sure if we all got together we could see if a kodak representitive coud pay you a visit and sort out your on going problems ,as this really does need to be attended too,im sure there must be a uk based representitive,presuming this is where you reside that for sees problems like this ,and a solution may be found ,it may be worth while if i enquired about this as there are so many bad comments,best wishes Brian
I’m with Ricky B, It dosn’t take much to see whats really going on here.
Who has the time to waste by…….. I think I go give Kodak some bad press after all my printer works great!. Come on people. You think Kodak going to send out a tec. Please…..
ALL WE WANT IS TO GET AT LEAST WHAT WE PAID FOR OR OUR MONEY BACK.
By the way, if your using a Kodak printer for comecial/every day use everyone knows it aint gona hold up, Just give it a little time you’ll see. Glad to see it working for u though.
I was told via Kodak 800 help line that I need to replace the color cartridge to be able to print in Black and White? The funny thing is I hardly used the color cartridge at all.
I am very satisfied with the Kodak ESP otherwise, but I think it is a bit mis-leading to say one will save money on cartridges. Again, I used Black and White almost exclusively and I need to purchase the color cartridge so I can print in black and White? Something is rotten in Denmark.
Bill
Greendale Wi
Hey Chad! FIXED!!!
THANKS!!!! You fixed my paper jam problem. I did what you said. I slid the print cartridge all the way to the right and I felt for the end of the track on the far left. I gently pushed the end knob on the track in a little. I didn’t push the track itself in, I pushed the little knob that holds the end of the track in. I hit ok. Now everything works fine. Thank You so much…I don’t know how you figured that out!
Looks like a LLOOTT had trouble here. Just to save you one more issue which I never saw written.(On this BLOG). I bought a ESP 7,, 2 days ago. And the software took out my internet (IP Software, Network adaptor and all)) OK I can fix that. But please be advised. The Disk in the printer box will never work with Windows 7 (Especially with out internet access) Then when you are back on line make sure to load the new drivers for Windows 7 or if you have more patience, Call KODAK and they will send you the disk that has Windows 7 drivers, I must say, You all are scaring the H . . L out of me only having this printer for two days, Best Regards
I run a computer service business (20yrs) and I was given this printer by a customer that had many problems including having the printhead replaced twice and having Kodak send her a new printhead and having Kodak send her a new (probably refurbished) printer. She was going to throw it away.
I took it because it had features I wanted, wireless, scanner, beautiful infomercial
, and I thought it would save me on ink – that’s what the infomercial said anyway.
I installed it – 40 minutes because everything had to update from the web – this was my first clue that Kodak has no clue about consumer printers. The wireless setup went pretty smooth.
I printed some Christmas photos and wow did they look like cr@p. We looked pale and almost like zombies. I then printed the photos on an Epson 740 first sold for Windows 1998 – over 10 years ago. The photos looked great – on the 10+ year old printer!
I checked online for help from Kodak and was sent a new printhead. I re-printed the photos – 3 4×6? photos and still we looked terible. I then printed 10 pages or so for my kids homework – mostly text with some color. I also printed ~15 to 20 pages of Word documents. All with black ink.
This morning I scanned in 2 documents to email and after scanning my black ink is now empty. That’s less that 30 pages of total printing mostly text! I power cycled, removed and re-installed the cartridge but still the black cartridge is useless. I should say the entire printer is now useless. I cannot scan or print in color or anything. It’s a boat anchor for a sinking ship.
Kodak is sending me another new printhead (3rd one) – I have no hope and will probably not ever use this POS again.
I am very disapointed with Kodak and cannot believe how lousy this printer is. Many hardware faults, uses A LOT of ink and turns into a brick if 1 cartidge is empty. I’ve been reading on the web and if Kodak had any common sense Kodak should refund everyone’s money and get out of inkjet printer business.
95 reviews on Amazon, 99 comments on lockergnome only 4 or 5 users think this printer is worthy. Check them out before you buy any printer from Kodak. As I mentioned above it is a troublesome and poorly functioning device. This will be my last Kodak printer.
Hu said that
What Do You Think?
what do you think? Now theres a question from Hu ,well i for one think that the kodak esp7 all in one printer is the best printer thats ever been created,it took 5 mins to put the set up disc in and answer the question install from disc or the web ,naturaly i choose web and down it came ,as i said it took 5 mins to set up ,it worked straight from the box,its never jammed ,its never had any trouble using the ink,infact ,infact are you sure you know how to set this brilliant printer up,i too know many people who think this printer is so far infront of any thing else on the market,i am also begining to think maybe there are other printer people who must be shaking in there boots at the thought of kodak producing a world class printer that dare to use low cost,high quality ink ,,sorry Hu but thats what i and many people think,very best wishes my friend Brian
I’ve had to unsubscribe from this thread, the problems people are facing I can cope with however, Brian’s repeative replies I can not. Brian, face it – you’re continuous replying it not helping Kodak improve in people’s estimations, they can only do that for themselves by solving peoples’ problems satisfactorily.
In response to your previous reply, I can say – while my printer works fine, it certainly didn’t take 5 minutes to setup with the downloading of the software etc.
To everyone else, I hope your problems are solved – soon! There is a new firmware out from December ’09, I don’t know what it helps to resolve but might be worth a try?
To Brian, Leave Kodak to try and build their own reputation back up. You’re only irritating people and none of your comments are going to encourage people to take the risk and buy one of these.
Hi Kevin sorry you feel that way ,but a question was asked,and i answered with my honest opinion,it is your choice to leave,but please dont exspect me to change my opinion on what i think is a excellent product,there may be problems with the printer software ,but as you say yourself new firmware is out,and can only help the product to get better than it already is,,and i am quite sure kodak dont nead me to build there reputation,irritating i might be but honest i am,please also remember there are lots of not so well off folk out there,who really need the option of cheap ink ,you may not be one of them ,but i am,i cant afford to pay for the ink on most of the other brand names ,so yes i will bang on a bit, but my kodak is awesome,and i can afford to use it,i am not stupid enought to think all the folk out there have had an easy ride with this printer,because i am sure they have not,but lets give kodak a chance,it takes a while to get theese things right,and i am sure they will,any way sorry you are leaving Kevin,my intention was not to irritate you or any one else,and if i have offended any one else please accept my appology, very best wishes Brian
I recently tried to re-install the kodak software for the esp 7 on an older desktop running windows xp. Although the esp 7 previously worked on the desktop, I can no longer install the software because i can’t install .NET Framework 2.0. I’ve tried many of the fixes for installing .NET, but I can’t get anything to work. Does anyone have any suggestions?
replaced printhead on esp7. colors are fine but the 4×6 prints from the pc are coming out with a border on top and right. I am trying to print borderless. The printer works fine if the sd card is loaded in the printer to print borderless prints. Everything has been re set to factory defaults…..don’t understand. Printed borderless fine until the new print head was installed. Any suggestions? Anyone? Image is proportional to 4×6 so it is not the size of the image.
Sounds like PC settings if it works ok from the memory card direct.
Or, When you fitted the new print head did it recognize it & auto print a test page ?
If not, you may have to switch off, remove the head & refit, then switch back on.
I don’t have enough time in my life to nurse this printer along day to day for my own use and then my wifes printy failure where I have to fix it aswell. Not only that but ink usage is unbelievable when it does work. Which isnt very often. We’ve printed out about 15 pages plus some test prints after yet more recalibration, of mainly black and white since the last demand for a colour cartridge and what do you know, but it wants another one, and won’t do anything at all until it gets one, even when what I want is black and white only. Whoever thought that was a good idea has never had to use a printer themselves. I am going to smash it before it wastes any more time and money and I’ll feel a lot better. In fact I owe it some revenge violence as it cut me when I making another fruitless excursion trying to solve the paper jam issues over several weeks. But its okay because its nearly over and I will return to HP.
so i got a paper jam today and it was kind of tricky to get it fix. after a while i removed like a panel from the back of the printer and i could see all the paper on the back of the printer.
Hopefully this would help you guys if you get stuck trying to figure out how to fix this problem of this particular printer. Remember, just press the buttons on the side of the back cover of the printer and get the paper out.
Having a problem that was already listed. I need to print a 9 page document which is mostly black and white, with a few words in color for emphasis. The printer printed pages 4 – 9, then got the message that the color cartridge needs replacing. Ok, no big deal, I set it to print the three remaining pages in black only, and it won’t let me. Are you kidding? Now I am extremely pissed off that I have to go to the friggin’ store at 10:00 on a Sunday morning, just to print the remaining 3 pages of this document.
I also agree that the ink cartridges get used up MUCH faster than any other printer I have ever owned. No wonder it’s so cheap. Great marketing scheme, Kodak. You sure fooled me. I wish I never bought this piece of crap. (ESP-7)
Oh, and the words in color on pages 4-9 where just fine and not faded at all. I am sure it could have printed 3 more pages with no problem at all. GRRRRRRR…
The worst part about the whole thing is… you would think a HUGE company would try to respect everybody with all these problem and do something to save the “Kodak” name . Maybe a recall to fix all the issues with these printers or maybe a good trade-in price towards a new improved printer that works. And i would also like to think with the amount of people who bought these JUNK printer that have to go buy yet another printer, that “Kodak” would do something to try and keep the custumer they are goin to loose over these worthless printers. HOPING PEOPLE AT KODAK TAKE NOTE, AND FIXIN THEIR MESS !!
I’d like to see how many people agree with me……
Jeff
I agree !
But we may aswell bang our heads against the wall.
I’ve decided to unsubscribe from any further notifications about the ESP 7. There are an overwhelming 137 comments about this printer. I checked dozens of other products on Techfresh and found virtually no comments. This suggests a collective anger that should be addressed with the company–either by emailing the Chairman and CEO Antonio M. Perez or by shunning all Kodak products. Is it any surprise that my local Staples and Office Depot stores sell Kodak ink but not the Kodak printers? Let’s face it. We were all duped by a good idea: less expensive ink. Even Kodak thought it was a good idea, but they just couldn’t deliver.
Just picked up my ESP 7 yesterday and although install was relatively pain-free, am sickened and disappointed that I cannot access the features on Home Page. After spending hours on the line with Kodak Support People, encouraging me to change my screen resolution, still no positive results. Went to their Kodak Online Support and was told the same thing.
Finally, today, on the phone again and was told that I will need to wait for a new download that should be coming out within the month. The 5.0 Version will make options accessible to me. In the meantime, I have a useless decoration on my computer desk. Am worried that, even after waiting for the supposed month, my issues may not be resolved.
Nice. Nice waste of my time.
I have only been able to scan once and that was after uninstalling the Kodak ESP 7 and starting over as though I had just bought it. Tech help sent me a detailed email instructing me what to do and it worked. I thought the problem was resolved. No, the next time I tried to scan I couldn’t the display shows scanning forever. I’ve tried wirelessly as well as with a usb. Nothing. Otherwise I have had no problems other that slow printing and noise.
DON’T BUY THIS PRINTER! Phantom paper jams. Ink cartridges that will barely get you through a ream of paper. Not being allowed to scan a page to a file because I’m low on ink. More phantom paper jams. And don’t get me started on the noise. My dot matrix from 20 years ago was quieter.
The only good thing I have to say about it is that the back-lit, flip-up display is easy to read. No more leaning over the printer to figure out what’s going on. Now I can tell how bad it sucks from across the room.
I’ve had an ESP7 for about 10 months now. The second day I used it, the printhead already required a cleaning. This turned into a pattern: if I printed something every day, I would *usually* be OK, no cleaning required, but if I missed a day, bammo, time to clean the printhead. In hindsight, I should’ve high-tailed it back to the dealer to return it. I tried contacting the tech support via phone when it was new, but I was on hold so long I gave up out of disgust. I’ve faithfully installed every software and firmware update they’ve issued, but the problem continues. In case you’re wondering, cleaning the printheads consumes about 1/8th of the ink in the printer, so the procedure is not cheap (approx $3 per cleaning). I know, because I’ve had to do it so often.
Now, two colors won’t print for me any more, so I went to the online chat which was, surprisingly, relatively painless and fast (I don’t think that option was available when I first tried). They’re sending me a new printhead, which I hope fixes the issue, but so far I’m not impressed with the printer. I’ll post back with my results with the new printhead, but I’m not getting my hopes up.
Thanks Chad this is the only thing that worked How come Kodak does not know this???
************************************************************************************************************************************************************************************
Chad April 18, 2009 at 2:20 pm
*******FIXED******** PAPER JAM ISSUE!!!!!
I finally figured out the paper jam issue in the ESP series. I figured out there is a cleaning cartridge that comes out on the left side of where the printer cartridges are that blocks the path on certain occasions. It is a stupid qwerky issue that kodak has yet to find and repair but it is an easy fix. All you have to do is slide the cartridge holder to the right and if you reach in to the far left side of the print cartridge track that should just easily pop back into place if you push it in.
Please understand this is a very easy fix but is you are unsure of what i mean I do not recommend trying.
I am not responsible if you damage your printer in the process.
Thanks and Good LUCK!
**************************************************************************************************************************************************************************************
Does anyone no of a way to print Black and White only on an ESP 7.
I only use this printer to print Black and White but I have to replace the color cartage all the time. and if the color runs out the printer is dead can’t print.
I have never printer a color document and I’m on my 10th color cartage ~$150.00 down the drain
There has to be a way to trick the scanner into thinking the color ink is full.
Does anyone know what the sensor mechanism is?
My parents bought the ESP3, and off the get-go the pictures printed were horrible with lines in them. I assumed it was just them. Then I bought my own ESP3 it worked great. My parents gave me their’s and said fix it, or keep it for parts. I took it home, I chatted with Kodak, and they sent me a new print head, and that fixed the problem and gave it back to them. Now my ESP3 is doing the same thing. My parents didn’t have blue, mine doesn’t have red.
My wife and I use the printer maybe once a month and hardly ever for color related stuff, maybe a couple 4×6 pics from time to time. I just put in the 3rd set of cartridges. And I run them until it won’t print anymore, not when they tell me to. The warning light comes on almost 1/2 way into the cartridge. The ink may be cheaper to buy, but I think as often as it gets used up, a different printer with traditionally priced ink would come out cheaper in the long run.
It is amazing the number of problems seem to center around the Printheads or installation problems. My findings is that paper jams should be small as there is only one roller, Ink use has already been validated by the FTC(HP claim),American Consumer Organization,Quality Logic and The Wilhelm Institute. This company achieved a 98% increase in sales last year and the sales are increasing along with the awards. They must being doing something right. I have had mine for over a year now and have encountered not nearly any of the problems. The other companies have similar problems that are being reported just read their blog and that is why people are going over to kodak an American Company. There is no “Toyota” situation here.
You sound like a Kodak Rep. You even sound more like a Brown noser than a Rep. So…EVERYBODY on here must be lying or just makin this up then huh ? If you read… doesn’t save ink if your ALWAYS trying to clean and get the damn thing to work. ONLY reason it had done so well…was the “Big Push” before Christmas of 08 . Cause i have never had good luck with kodak and i saw the tv add’s about saving sooo much ink… got my taxes in Jan 09 and tried one. I GOT BURND BY KODAK YET AGAIN !!! And….think they would do anything to help “US” out to make up for the bullshit they sold us ? thats would and might help…insted they have dumbass’s like you come on here and try to say how awesome it is…….. Wipe your nose off and go try to fix this problem insted of trying to hide or try to make it go away. I think the damage is done !!!!
Have to agree with Jeff.
Most on here have or had a problem.
I don`t think they would know or even give a toss about the stats Sammy quotes !
He either works for Kodak or has a very sad life.
Well there may be light at the end of the tunnel yet. I did the online chat with Kodak, because my printhead took a sh!t. The tech said he was going to send me a new one, and I explained this isn’t the first time, and what can I do to keep it from going bad. He assured me it has been redesigned. When the new part came in, it DID in fact have a new part number on it, and the chip that makes contact with the printer is also different. I’m not sure if this will make any difference, but I hope it helps. I also mentioned to the guy how that the ink doesn’t last long at all, and he said that at the end of the month (March/2010) they are coming out with better ink cartriges that are supposed to last longer.
The old printhead – 0328A02CFW
The new printhead – 0D2A122BSC
Hope that helps
I bought the ESP-7 in March of 2009. It worked perfectly the night i bought it. The next time i went to use it (mind you, i don’t print much and ONLY bought this one because it was the ONLY one in stock at BEST BUY that used wireless technology on the day i went to buy one) it would print “1″ page and then tell me that i was out of paper. Clearly, it was not out of paper. Finally, after 1 year of dealing with having to:
1. Open and shut the paper tray after every page i want to print (if i’m printing more than 1 page at a time…)
2. Pushing the “OK” button to then print the next page
I call the Technology help desk. They tell me to update the firmware. It does not update and freezes. I will not call the help desk back after reading all these comments as i believe it will not help me in any way.
This is the first KODAK printer i have ever bought and i can honestly say i will never buy another product from this brand again.
If anyone has had this problem and figured out a way to resolve it please post!!!!
In the many years I’ve worked with computers and printers I’ve seldom felt led to complain more than once about equipment issues and usually that was sufficient. This group of comments is incredible. I’ve commented here several times of my ongoing difficulties with two Kodak ESP-7 AIO’s and these comments are accurate and honest as I feel most of the contributor’s comments are. I have made my last call to Kodak support. I have a pile of print-heads and many empty (but low cost) cartridges as a testament to many hours of effort to make these things work. Four weeks ago Staples again had one of their $50 printer trade in offers and now one of the exceptionally poor ESP-7′s has been replaced with a Cannon MP990 which installed perfectly with no printer communication errors, It prints beautiful color prints, excellent text and excellent scanner copies. I chose Cannon after much online research and have had zero problems to date. My second ESP-7 is still here but has been replaced by an old Epson R280 which is running perfectly on ClickInks inks at very reasonable cost. I will wait for Staples to offer their $50 trade in deal and the second ESP-7 will be history…never again. To all those out there who have experienced excellent service from their ESP series printers I want to tell you how glad I am for your good fortune. For those of us who have been hurt by Kodak’s failure to respond in any other way than print heads, drivers and firmware upgrades only to be left with poorly performing or nonfunctional printers, I want to encourage you to change printers soon as it seems the ESP series printers will not get any better. NOTE: I chose the Canon MP990 just because of the online research but there are many other highly rated printers available.
By the way, I did email Kodak’s CEO with no response to date
Kodak esp3 biggest bag of shit printer I have ever bought. Save money on inks what a laugh. The cartridge price might be lower but so is the amount of ink you get for your money. Slow as hell. Its set up to only work with Kodak photo paper. Nothing but a load of f****ing Rip- off merchants. I hope this company goes bust because that’s what it deserves. UNDER NO CIRCUMSTANCE BUY A KODAK PRINTER
Have an esp 9, have had it since september of 09. Have yet had no problems. (knock on wood) As a safe measure, i have asked for a new printhead by complaining mine was broken. (Just incase). Now 2 things i will note, the current 10 blacks are discontinued as of now, all new inks will be 10b. Chips have been updated and ink usage. Also have been told when i recieve new printhead, it also, has new part number and has been updated. They are addressing problems with these printers, again with time.
Hi i have commented on here many times , i have used this beautiful equipment constantly and it has been as stable as a mountain goat ,it prints with outstanding results ,give it any task and it will not falter , i have also commented that my brother uses the esp 9 for hospital work and his girlfriend has one at her place of work which is a Doctors practice, and they too are delighted with the results ,would i buy again ,yes best value for money ever ,well done Kodak ,best wishes Brian
What was not noted in my previous post, is that i have tried using other makes of paper on my printer. For documents and multiperpose, make sure you are using a 96 brightness and 22lb weight paper all brands seem to work fine, I use a staples multiperpose. Now for photos, i will stress this to everyone who is having problems with colour, and not using kodak paper, their is a reason kodak paper is needed, and the specific ink in the cartridges is designed for that paper. I dont understand what the complaints are in that aspect, kodak paper is cheaper than the other big brands. The only problem with kodak in canada, is they do not sell document paper for their printers here. So i am forced to make due with what is available with other manufactures. Overall, kodak makes a good product, and i do stand behind them.
I have an ESP 7 and it is not a very good printer. I have a few printers here in the house so I don’t use any of them often. The Kodak printed 76 pages and needed new ink and a new head, which you can order on line. They didn’t ask any questions except, “Have you tried to refill the cartridge?”. A new head fixed the problem of no black printing. After I got it going again, I printed six 4×6 photos and half the color ink was gone. I am now getting a message to replace the color cartridge and the black show about a quarter full, but the black won’t print again, probably another new head. So far, I have printed about 150 pages/photos and have gone through two set of ink cartridges and two heads. I have not had any problems with jams or error codes.
OK, anybody perfected a cleaning method to bring the heads back to life? How about a method of refilling the ink cartridge? I have had this printer over a year and will probably trade it in for a good printer.
Can anybody help with the issue of why this problem printer won’t scan?
It just ideals at “Scanning…” and nothing happens.
Also, everything I print comes out crooked. Does anyone know how to fix that?
I have an ESP 7 (after getting a replacement due to issues with my ESP3) and it won’t print black anymore. I went through all diagnostics (clean, align, take out and reinsert print head, etc.), and have tried replacing the ink cartridge.
Anyone have any tricks that might have worked for them?? Much appreciated…
RW.
Contact Kodak, it sounds like the print head, they will send you a new one FOC.
This is a piece of S!*T printer. I’m done!
It’s noisy as hell.
It runs out of ink – Save you money on ink is bulls!*T . You have to buy twice as much
Paper Jams! Paper Jams! Paper Jams! Paper Jams! Paper Jams!
I have never had problem with printers before
Kodak printers are a joke
This one is going in the Garbage
I hear ya… been on here a few times !! you’d think Kodak would offer all of us a replacement for selling us a pc. of junk and the money we all lost !! BUT NO !!!! wonder how they even stay in biz with the crap they sell…… I never cared for them (Kodak) after buying a digital camera for my daughter few years back, i saw this new wireless printer and thought i’d give them i try again. NOPE… BURNED AGAIN !!! I will NEVER buy a thing from kodak !! I just use mine ESP 7 as a wheel chock now, least it works for something and i’m all done putting money into it . LOL Moving on… i just bought an HP wireless 6500 all-in-one printer and it works GREAT. After a few months. i tried pulling a picture from the scanner and it wouldn’t work, i called HP and found out… i never installed (My bad) the scanner driver. they sent me the driver i needed and it works great. been sence Jan. with NO problems !! But hey… If Kodak wants me to try them again. just send me another wireless printer (their cost) and i will try it again. and if it works… i will come back here and Pull all my comments about kodak. LOL like that will ever happen, they already got my money ….RIGHT KODAK ? Go ahead… prove me wrong…i dare ya !! Jeff whitcomb, 19 Hummingbird Ln. No.Concord VT 05858
I’ll be back in awhile to let you know if anything came out of this….
Later ppl
Jeff
If you want to print in Black and white only, go into printer set up then properties and finally advanced, there you can select black and white. It will allow you to print with black ink only a few times and eventually you will need to change color cartridge.
As a follow-up…Printer Sucks !!! ESP-7
Prior to Kodak, always used HP with very few issues…but the ink cartriges will suck you dry..(Kodak, has not bein much better).
Its the American way..called…”the middle class shaft”…
So Ive emailed support, tried live chat, and twitter(yes kodak is on twitter). Ive been told the cartridges were bad but out of curiosity, it tried another esp…ink fine, heads bad. I have used 3 million dollar medical analyzers by kodak, so you’d think the printer that came with my camera for xmas would be decent….camera is all good still, but since new ive had to argue with a printer that says its empty, when its not. Sometimes warm water run through the ink pickup clears it, but its almost like the felt in the head, paired with heat nozzels, causes an issue. I just want a new printhead. Canon, Epson or Dell would’ve had someone here to fix it. Hp sucks horribly. Dont even mention Lexmark and brother. Seems Im going to need to just throw it in the garbage(wouldnt even give it to goodwill)
who is fooling who on here ? best printer on the market
had printer jam issue as well, one quick push on cleaning cartridge felt pad on left fixed it (just had to restart printer after)
was soooo close to spiking this thing on the ground and doing a reenactment of office space. Luckily I looked here first
THANK YOU CHAD! Hours of my time – online support – no help – tray jam – the cleaning cartridge appears to be the problem – SO GLAD you figured that out!
You did wonders for my blood pressure!
Thanks again!
I have a ESP7 and had the paper jams and now it keeps telling me to replace the ink cartridges. Even when I just put a new one in. This is the worst printer I have ever bought. Kodak needs to stick with cameras
Chad……finally figured out the paper jam issue in the ESP series. I figured out there is a cleaning cartridge that comes out on the left side of where the printer cartridges are that blocks the path on certain occasions. It is a stupid qwerky issue that kodak has yet to find and repair but it is an easy fix. All you have to do is slide the cartridge holder to the right and if you reach in to the far left side of the print cartridge track that should just easily pop back into place if you push it in.
It is a small square pad located on the left side, at bottom of the printer. Gently push it forward. When it locks, close the printer top, and hit the “OK” button. Great success!
LMFAO…. yippeeee you fixed one proplem ! Its great now…NOT !!! you still have the suckin of the ink…the fact you still can’t print when it does suck a color die after 5 prints… and the fact it still goes thou head units !! how about use small folk how spent almost $200.00 on a junk printer… then try and spend 10 hours just trying to understand ppl on the other end…and still get no help… I still have never gottin a thing(help) from kodak !! maybe if they even tried to care…i might give them another try…. LIKE THAT WILL HAPPEN !! good luck …
I’ve had terrible times with my Kodak ESP 7250 Printer. All regarding getting connected to the wireless network. I tried everything until yesterday by accident, I discovered that the printer would work just fine if I took my laptop to another room. I also have information that the printer should not be in the same room as the router. If this is true, I question why that such a small significant detail is left out of all instructions. We have had no other problems. I would give it a 4-star rating otherwise.
i have the kodak esp 7 and have nothing but praise for it. great output, good software and realistic ink cartridge prices. as far as the wireless connectivity is concerned every thing worked perfectly right out of the box and the printer sits five feet from my router..
been on the phone all afternoon trying to get some help from kodak this is my second esp printer paper jam or no paper in tray wanted to send me a replacement i ask for a refund said i have got to wait 8 weeks never heard anything like it
Straight out of the box, the printer is trying to calibrate, and I get an error message stating there is a printer jam and to remove the rear access cover. I know there was no printer jam. I read Stephen’s post and my husband found out that there is a few pads to the far left of the printer. I believe those pads are the cleaning print heads he is referring to. They are white and feel like felt. I pushed them down a little bit and moved the print head back and forth and it did not seem to catch on the cleaning print heads. We closed the printer and no longer have that printer error. Try this at your own risk.
This is the worst printer I have ever owned printhead problems, it will not print red just a brown shade.
I have taken it back to Argos they refuse to exchange it and say its up to me and kodak to sort out the problems. stay well clear of kodak and argos, its an esp7 but they all use the same crap inside
Just to update the other Kodak “burned” friends of mine on here….
To date …. NO word from kodak. WARNING KODAK DOESN’T CARE !!! Like said…if “they” were to try… i would return on here and say they made a good printer !! I am very fair and honest … unlike Kodak. I still see the “kodak reps” still “Loving” thier job…i mean printer ! Not going to mention “Brian” name…lol. Come on Kodak…. Make me eat my words…. If ya dare or…….CARE !!
Jeff Whitcomb
19 Hummingbird Ln
No. Concord, VT
05858
I would like to hear from people who own, or have owned a Kodak ESP-9 printer. I am now I think on my 5th (lost track) that Kodak has replaced and it’s now not working after making maybe 20 copies. It goes back and forth from “top paper tray jammed” to “printhead loose or missing” and then won’t shut off. I have to unplug it, only to have it continue to do the same thing. I HAVE HAD IT IT WITH KODAK PRINTERS, and want to get my money back. If anyone has any tips, please e-mail me at mccarthy1190@comcast. net.
gee i don’t get it. i have a esp7 it works fine, has no connectivity problems and the output quality is great. i have no connection to kodak or any of its distributors. maybe i’m just lucky.
Our printer has been okay but the scanner does not work, never has.
Yes and mine is still the best printer i have ever owned ,as i said in another comment ,if i or my brother had any problems i would say,well my brothers esp 9 jammed last week and kodak quickly sent another printing head and brilliant up and printing straight away ,now thats very good sevice and dont forget my brother works for the hospital and sure does work it hard,i know some on here think i work for kodak, lol well sorry i am just a fitter in the plumbing trade ,but if Mr kodak wants to give me a load of his printers,thats fine ,one thing that i must say after installing the drivers i have never updated it,and that was months ago,i have never understood the need to update when the product runs so very well,i hope everyone sorts there problems out,very best wishes to all Brian.
I totally agree. After believing all the hype on TV about saving $ on ink, we opted for a Kodak ESP9. What a piece of junk. it is constantly either jammed, needing printheads cleaned, or using up ink faster than a sailor uses up rum. Lately colors are weird and stripes are across every photo. Kodak CS is worthless & says they will send me a new print head. I’m out of commission again! Last night when black ink showed empty after 6 pages printed, we were out of ink so I decided to just do some scanning and saving of photos until we could go get ink. But nooooo. If it’s out of ink, the whole blasted machine is out. Won’t scan or fax or anything else. you know, it’s stupid for a photo company like Kodak to have such an abysmal printer (they even admitted that their reds aren’t really red and other colors won’t come out like they show on your computer. I’m a graphics person, doing brochures, flyers, cards, and I never know what pink or pastel striped mess will print out. I’m putting this piece of junk on Ebay at a low price for someone who just needs parts. It is worthless!!!!!!! DO NOT BUY THIS PRINTER!!!!
All the complaints are true. And get this: You buy a printer because it’s wireless, mostly to have flexibility where it sits in relation to the computer or to work with several portable computers. But Kodak sends updates about every day. You can’t do the update unless you plug in the USB! Why even have a wireless if that is how every update has to be done. So moronic. Then, once you’ve updated or downloaded fixes with the USB plugged in, the printer won’t work wireless anymore. CS reps always say the same thing as a solution: you need to download and reinstall the software (or update). I have lost count of the hours spent downloading fixes – they outnumber the hours the printer actually works. It’s a crazy maker. No, I absolutely would never recommend this hideous product. Kodak ESP9 should be trashed.
Still have esp 9 that, has been trouble free! Some key notes I have noticed.
1.When upgrading to windows 7, existing kodak center should be deleted and reinstalled once windows 7 has been installed. In order for it to work.
2. Firmware should always be updated, reason usb must be used, is to avoid “bricking” of the machine… To many errors can ocurr over the air
3. Get proper paper for your photos especially,, kodak brand if possible…. Iv noticed the difference!
4 This is most important, remove ALL previous drivers of other printers or duplicates of same printer! If only one printer is being used, remove all existance of all the rest,… My best advise, delete kodak center and all printer drivers on machine… And reinstall kodak center which will load properly, just make sure download latest version.
Now I know this won’t fix all ur problems, but only some. I am happy with this machine, noisy yes, but it does the job! Like everything in this world, everything made on a assembly line will have its bad batch. Atleast kodak keeps updates on their programs and firmware up to date, which a lot of people can’t say about the competition is some cases. Every printer I have looked for reviews, has equal amounts of negatives… Again this is just my two cents.
Your two cents ?
About the same worth as a Kodak Printer then !
I have contacted the BBB for help in obtaining a refund for the “piece of junk” Kodak ESP-9 printer. I had to “hand write” my letter since I can’t print! No word to date, but it’s only been a week since I mailed the letter. I had complained previously and shortly after received a call from a gentleman at East Kodak in Rochester, NY. We thought the problem was resolved so the BBB closed the case. Everyone else out there who is waiting for a refund from Kodak, have you reported it to the BBB? Those who recommend using the “Kodak” paper; when the gentleman from Eastman Kodak called me, he told me “you shouldn’t have to use only Kodak paper”. Those who say you have to use Kodak paper, does that mean one can’t make cards with cardstock on this printer???? My previous printer was a $28. Lexmark that I had NEVER ONCE had trouble with. I had to get a new printer because I could not connect our laptops to it, plus the color ink cartridges had become hard to find and where I could get them, they were terribly expensive. I need to be buying a different printer again and am torn between a Lexmark and HP. Any recommendations? This is for home use.
Ricky, your printer is probably worth two cents for whatever reason, not mine.
Doris, All photo paper is not made alike,… similar, but not alike. All testing done on these printers, is done with paper made from kodak. I have noticed a difference, regardless of what kodak says. Photo gloss paper form every manufacture, uses a different mixture of chemicals, which reacts with ink in different ways, some will absorb more ink than others. Now as for general paper, weight and brightness is all that matters in some cases, just trial and error, some people find a brand better than others, it boils down to how paper was made. Now again, my printer works fine, and a few others in this thread i noticed, is on same tune. Obviously, there is a large number of people with problems, it is kodaks problem obviously but at same time, some of these issues with software, is fixable.
DORIS & JEFF KEEP UR PRINTERS READ THIS FIRST PLEASE!!!!
& JEFF THIS INCLUDES THE ESP 7 & 9 DORIS (N FACT IT MAKES EM PERFECT!)
I have had the same probs w my kodak esp printer as you all have w yours I hope you check this cuz I know I can help…. first of all the thing that will fix all your paper jam probs(getting a new printer wont help, you’ll be faced w the same issue as you’ve seen other ppl write about on this post!) is to open the top like ur replaceing your ink cardtridges, slide them 2 the right and reach in the left side and remove all the white stuff that feels like felt( i saw that someone posted to push it down this wont fix the prob for good and ive had mine over a yr w it removed and it’s fixed), some of its glued so you have to pull it ( it may have ink on it but this will not hurt your printer at all or cause ink to build up or anything, i promise, just remove it. It only causes problems) slide the ink back to the left and check the right side for the felt too, if there’s any there remove it also, make sure you remove it all reach way back in there( u may get ink on ya but dont freak it’ll wash off and its for real not hurting a thing on ur printer ) or you’ll continue to get the paper jam error sometimes, get it all outta there. And second the printhead problems (such as needing a new one) or any other problems such as parts that need replaced, Kodak will replace these for free but you do have to be patient and give them all the info about your printer they need ( be nice ) but let them know you paid alot for your printer and expect it to work. If you do need a replacement printhead this is usally a problem that uses alot of ink, so after you’ve replaced it and sent the old one back call them again and tell them it used all your ink and they will replace it also. I know they will replace anything wrong w your printer for free because they have for me, ive even got them to replace things that i didnt want to buy (paper,photo paper,ink,things like that). My printer was gave to me because they thought it didnt work due to the paper jam error msg(they thought maybe i could fix it), so i have no reciet or date of purchase, if you dont have ur reciet just tell them where you purchased yours (I say amazon or best buy) and that your not sure of the date of purchase because you cant find your reciet…. they will help you and send you new parts(FOR FREE) until your printer works, just go along with what they ask of you(which is’nt much, maybe some trouble shooting and/or numbers on your printer), thats all you have to do and once it’s fixed it’s a GREAT printer you will LOVE it! As far as talking to an online rep or calling, calling works best if you can stay calm(seems like their authorized to do more) however the last time I used the online chat rep and it went well, i got what i wanted but he couldnt authorize the paper he said i should call for that.And what I said about being calm, you have time to think about what you say and how you phrase it if you do it online….. being friendly can get you “everywhere” when your dealing with something like that, these are ppl that are getting yelled and cussed at all day by ppl and when someone treats them like a person and with respect and kindness theyre going to do all they can to help you… I know, ive worked at places like that. So keep your printers… dont send them back for new ones…. and get what you paid for! Like I said You’ll love it!
Well done Cantgiveit4whatimsaying ,some good advise at last, and like said you will love this wonderful printer,it leaves all others for dead ,yes i may have been lucky,but truly a brilliant printer,good luck and best wishes Brian
And Doris one more thing…. you can use any kind of paper you want in these printers…. shoot i’ve used the almost cardboard like stuff that i cut out of the back of books to make buisness cards, lol! And I have in fact used it to make greeting cards w greeting card paper… just make sure if your not printing a photo to only put photo paper in the top paper tray! FOR EVRYONE, any kind of paper can be used in these printers dont let ppl tell ya diffrent!
And thanx alot Brian… I dont think you got lucky, i think Kodack may have had a prob with the ESPs or some of them at least causing them to not work properly but had anyone taken the time to try and resolve it (excluding Doris, poor thing they just kept sending em to her) kodak would have taken care of it plus thrown in something extra for their trouble like they did me, and im sure those that did try to contact kodak were “going off” on em and its hard to get help when you act like that!
Best Wishes 2 U 2 !
I have a paper jam. I pull out some of the paper but couldn’t get all. felt maybe I would cancel and somehow paper jammed in more. How do you open the machine to pull out the paper. Not much view underneath the cartridge area. Help
Is there buttons to push to release tightness?
Coffecup… try turning the printer upside down and pull out the trays that hold the paper(paper trays)(so you can see the inside of the printer pull em out as far as theyll go) you sould have beetter access to remove the jam from there, thats how i unstuck mine.
I just noticed that you can also reach the rollers that roll the paprer out, the white rollers will roll it thats their function if you can get it to roll shouldnt be to hard to get it unjammed
I have a Kodak ESP 7200+0396
When I first installed it on my laptop using the WiFi, it worked fine. I’ve scanned pictures on a few different occasions without problems. Just now is the first time I’ve tried to print with it.
It was saying that the printer wasn’t detected. I couldn’t figure out how to get it to work, and was about to just use the usb cable…
The printer came up under Control Panel > Printers. After going into the printers properties and clicking on “Print test page”, suddenly it was detected. I canceled the test page and proceeded to print my pictures with no other problems.
In the reviews I’ve seen for this, other people have had a problem with the WiFi not working right…
are we missing something? Do I need to “print a test page” every time I need to use the printer? Does this solution work for other people?
Printing a test page does seem to help with detecting the wireless. When all else fails, just pointing the cursor NEAR the apple icon causes the printer to start printing. ? If that doesn’t work I unplug the printer and let it sit for about 20 minutes (so I can cool down). I then plug it back in and ignore it while it resets itself. I will say that it usually prints for longer periods of time now, with no problems, than when I was first attempting to use it. When asked if I want to pay $38 per hour to consult with a technician can motivate my brainpower. It IS frustrating!
I failed to mention earlier that the computer firewall also, from time to time, will not allow the printer to be detected. Great fun! Usually shutting the firewall off temporarily will solve this. I’m sure someone must have a better solution. Eventually I will. Maybe.
Chad you are the man!! yes, the cleaning cartridge got in the way!! I have had my Kodak for almost 2 years and this was the first time the phantom paper jam happened and it is now fixed. Other than that, I LOVE my Kodak!
Removed white felt… still not fixing “paper jam” in the top tray.
Nothing is worse than finding a solution to a problem that I am having and that solution isn’t the fix all….
Help?
Chad – thanks so much – you saved my son’s English project that is due in the morning!!!!
I am very happy with the Wi Fi. I am very pleased with the Kodak ESP All In One service it has given us. Again, especially the Wi Fi remote access. I don’t find that it uses any more ink that my HP, Epson, or Cannon and for a $10.00 black cartridge it is a great deal.
Bill Mack
Greendale Wi
I got fed up with the Kodak Esp 7 Printer and went out and got a new Hp Photosmart Wireless Printer for $79.00. Push a button and the wireless connected right to my network (The Kodak would not connect at all ofter trying for hours i gave up), photos look awesome as well. I had my kodak printer 1 year and had issues since day one Paper Jams, Would have to replace the ink cartages i swear once a week, and then i would get errors about the printer head which is $69.99 to replace. I will never buy another Kodak printer after this one.
Kodak ESP7 paper jam,we purchased this printer as the cartridges were much cheaper than other ones.But we are getting the error message”paper jam there is no paper jammed in the printer this seems to be a problem with this printer come on Kodak sort this problem out could it be a problem with a sensor!!!
This is the world’s crappiest printer. I am stuck with two of them – they jam, rear door doesn’t close, and the picture quality is HORRIBLE. Kodak should be ashamed of themselves for putting their name on this piece of junk.
You should contact Kodak service center to fix them….
Ihave had 3 kodak printers. I have used two at my offices and one at home. I THINK THE MAJORITY OF THESE PREVIOUS RESPONSES MUST COME FROM THE SAME GROUP OF PEOPLE BECAUSE THEY SOUND SEMANTICALLY FAMILIAR.
First let me say thanks to Cantgiveit4whatimsaying. But its a little to late my friend. i got sick of kodak’s lack of caring or lack of standing behind a big mistake of a printer i spent good money for. (paid top dollar when it first came out) i bought a HP 6300 wireless printer. OMG its sooo nice to walk away from it and not have to keep wasting my time trying to get it to work…. “set it and forget it” like it should be !!
Sam…lol…you figured us all out . We all over the USA got together just to pick on kodak. your a real dumbass !!!! or you too work for kodak ……lol
Jeff
Well said Jeff.
Us lot in UK decided to form a `Pick on Kodak ` group too, like we don`t have anything better to do !
Dumb Ass Sam !
Sorry ricky…guess we reachin out more than i thought. !! Funny thing is….Kodak still does nothing . My HP works great. You should really try it… The other two or three that swear by theirs…. send us your address….you can have all our paperweights !!!!!
Boy are you guys pissed off. I just presented my facts and since they do not concur with yours, you want to curse and deride. That I guess is the ” American Way”, as you put it. The biggest deparment in most car dealerships is the repair shop. I fully realize that there are problems with many products and only expressed my experience. I can see why our economy is in such bad shape because we wish to defer accountability. I will pray for you.
If someone would like our machine and I can still find it, probably not, I will give it away. We tried almost everything in all the comments that I have read in this thread. We did have a printer technician, not Kodak one, tell us that the paper sensor was not putting out a signal when he looked at it. He said the sensor would need to come from Kodak. We never got ours to work at all. We did not have the pleasure of talking to anyone at Kodak, as the only thing that we could reach was a voice mail. No one ever returned our calls. They sent us too many e-mails with all of the suggestions others have posted. We were never offered parts or replacements, even when we asked just to try another machine. We were always nice. We did not try the BBB and probably will not. It should not be necessary for a company like Kodak.
Kodak “fool me once, shame on you, fool me twice shame on me”! Twice will be very unlikely.
Sammy or sam butler,
The “economy” as you put it…is bad cause of big $$$ company makin crap and the poor that try to make it day by day would just like things they buy to do what them claim too … Pretty Simple Sammy.
We never have money to “burn”. Now we stuck with an $$$$ paperwieght !!!
“The richer get richer….. the poorer get poorer” !
Jeff
Just got an ESP7 and it won’t print via Office, when you try it wants to use the top tray and then you get a message to say the paper is the wrong size, spoke to Kodak they said try printing using wordpad when this work said it was my problem. Anybody have any ideas
Not to be rude…but if you have read anything on here… you would return it and get your money back while you still can !!! Look around at others that have GOOD reviews. I personally bought a HP 6300 series in early Feb and had no problem. works great right out of the box.
Jeff
My Issue is top tray jammed on ESP7
Says to pull tray out press ok to continue.
No luck Have tried the fixes listed here nothing seems to work.
This happened the first time it was used,have not been ble to use it since. Does anyone have any other suggestions that might help?
Thanks
My Issue is top tray jammed on ESP7
Says to pull tray out press ok to continue.
No luck Have tried the fixes listed here nothing seems to work.
This happened the first time it was used,have not been able to use it since. Does anyone have any other suggestions that might help?
Thanks
Not to be mean and kick a man when they are down……
But i’d take your papweweight back and see if you can get your money back …………….
then go buy any other printer !!!
They (Kodak) will give you all kinds of excuses, but it will Never ever work right……….. RUN while you still can !!!!!
Thanks Jeff Great Idea
I spent about an hour online with Kodak tech support today.
They concluded that the print head was bad and that the printer needed to be replaced. Even though I only printed 3 pictures with it, because its out of warranty all they could do was give me a 30% discount on a new printer. I am going to ship it to the Kodak CEO and ask him to dispose of the piece of junk for me.
Don’t plan on buying another Kodak.
We have a Kodak ESP-9 that’s now sitting on the floor in our office; DISCONNECTED! After Kodak sent us 4 or 5 replacements because of all the problems I’m reading about, we finally had to give up on it and bought the HP 6500 Plus printer and so far it’s working great! I tried with the Better Business Bureau’s help to get my money back from Kodak but the case was closed “unresolved”. The BBB suggested I contact the NY State Attorney General. My husband and I will never buy a Kodak product again!
My Kodak ESP 9 SUCKS! Trying to prink some pictures of my kids with brand new ink tanks and I get “PINK” pictures. Not happy. Just want to print and go. So much for supporting my hometown company and husband’s previous employer. Now to search for another printer and add this one to the landfill since Kodak will tell me that it is out of the warranty.
Its to bad….think Kodak would want to “Save” loosing sooooooo many costumers, but they would rather turn their heads and act like this didn’t happen. Its been well over a year i threw my doorstopper away and got an HP 6300 wireless printer. i can go months with out printing as its sits idle… and it works perfect the moment i need it. I’m not pushing HP, i just of had good luck with them. I keep reading this site , shakin my head that kodak won’t do anything to people who bought this crappy printer. I even gave them (Kodak) my address thinkin they would replace mine in good faith…. NOPE ! Ohh well… just hope people can see ALL this people getting burnd by kodak BEFORE they buy one !!
Have a great new year !
Jeff
i dont get it . i have an esp7. it works great. i’ve never had any problems with it. the wifi works flawlessly. as a matter of fact i just bought a second kodak printer for my daughter and it is working perfectly too.
bob
Well must be one of three things Bob,
1) you work for Kodak……
2) its New. they do work for a day or two……
3) Your one out of a million….. go buy a lottery ticket !! Your rich ….lol
Have a ESP-7. Prints black very poorly, fading to almost nothing on regular paper. If I put in a sheet of photo paper it prints perfectly! Printing pictures on photo paper is no problem, but regular paper is very poor.
Any ideas on what is happening? Head cleaning does not solve the problem.
TJ
I had this problem once, & when I checked the print properties I was on `Auto detect Paper ` i changed it to `Plain Paper` & it solved it.
Then again, another time I had the same problem when printing in colour, that turned out to be the print head, after the headache of talking to Kodak support they sent a new head F.O.C. that fixed it.
Just tried the plain paper setting, no change.I guess I’ll just use this
printer for photos as it works very well for that purpose.
TJ
Hi can anyone help i have the kodak esp 7 and when i try to copy an a4 sheet it cuts the top and bottom off? prints normally for a4 but just wont copy succesfully?
I’ve had just about every problem listed. Ink doesn’t last very long, can’t update, won’t print plain words but will make photos, can’t scan ever, have to unplug when it decides to lock up, More problems with ESP -7 than all the printers in my lifetime. I’m junking it today. I may buy Kodak paper if there is nothing else available.
Save your money… Don’t buy a thing of kodak !! I’ve been up and down that place with no help AT ALL !!!… they just don’t care !! Just like the big shots of banking…. “Take the money then run” !! I have always had good luck with HP products. and after i “Thought” Kodak might have their crap together and be on to something good(ESP-7)…… I got screwed over by yet another Kodak Paperweight !!
I have tried to call them out….to prove to me that they can build a printer that really works !! But…..NOT A THING !!!!
I have a Kodak ESP 7250. Unfortunately everytime I start it up the top tray jams. has anyone found a remedy for this????????
Ya….sorry to put it to you like this but…. Remedy is…. BUY SOMETHING ELSE ! You have just been had like the rest of use have. We all feel for you, but KODAK won’t do A THING for ya. Kinda like all the big bankers that put it to us all………………… I bought an HP wireless printer2 years ago. NOT ONE problem.
Graham
Try sliding the tray ( try both the A4 & photo tray ) in and out fully a few times but, forcebly !
Mine does it frequently, I also find a little persuasion from my steel toe caps always fixes this.
bought ESP 9 to save money on ink…what a bad decision. I have had nothing but problems and Kodak has shipped me 2 replacements about 6 months apart. I then had to purchase a print head because of unrelated print quality issues, and now the latest error code 6202, Kodak says I need to “upgrade” to a new printer…are they kidding? I am going to “upgrade” to HP or Canon is what I’m going to do. so long Kodak
Chad, (posted on April 18, 2009) thank you for posting how you fixed your paper jam on your ESP, by pushing the cleaner pad back in place on the left hand side of your printer. I had chatted with tech support all day and they only told me the 3527 error code paper carriage jam message meant I had to replace my almost new Kodak printer. They said that since it was a little over a year old, they could only offer me a 30% discount on a replacement. I didn’t want a new printer. I called to get my almost new printer fixed. Your solution worked, and I bet Kodak knows about this solution and chooses not to help their customers. They just want to up-sell you another printer…how greedy! Thank you very, very much, it’s nice people like you who still care about others, that makes this world a better place!!!
This printer is so bad I refuse to buy the cheap ink. I’m going to put this crappy printer on e-bay for .99 if any one wants it you can pick it up for free
To Steve who is going to upgrade to an HP or Canon. That’s what we did after the Kodak ESP-9 nightmare. My husband went out and bought an HP and we’ve had NO problems with it after having it for almost a year now. NEVER EVER will I buy another Kodak product!!!
Hi! just in case someone can help me.
I have 2 ESP 7, one is the earlier model, the other is the 7250. I have had again the “paper jam” problem on the 7 but since I know how to fix it by pushing in the little head cleaner (thanks Chad), I came out ok. I also got a stuck printhead on the 7250 and do not know what to do. The head is stuck on the left and will not slide on its rail to clear whatever blockage there may be. Can anybody help me?
Thanks a lot